Personnel Listing

Maintenance Supervisor/Lift Mechanic

Ski Area / Company: Hudson Bay Mountain
Address: Smithers, BC
Contact: 250-847-2058
inquiry@hudsonbaymountain.com
Comments: Key Responsibilties:
- Supervise, plan, implement all maintenance activities, preventative and repairs, while optimizing production within safety, environmental and company mandates
-Liaise with Mountain Operations Manager, GM, CWSAA, WCB, BSCA , and other organizations to carry out safe and efficient maintenance requirements
-Organize, and plan routine maintenance regime for all lifts, snow cats, vehicles, buildings within safety and budgetary constraints in liaison with Mountain Operations Manager using or improving upon systems currently in place
- Maintain, maximize, and document all Resort Co equipment including vehicles, lifts, buildings, snow cats, and general equipment using service records binders
- Responsible, in conjunction with Mountain Operations Manager, the direction and training of maintenance team in accordance with the company’s high standards in guest services and safety. Minimize the risk of guest, team, and personal injury, environmental damage, and asset damage.
- Assist with preparation and provide input to the annual budget for submission to GM in conjunction with Mountain Operations Manager
- Regularly review and monitor maintenance team
-Manages and ensures adequate inventory of supplies, parts, and actual inventory to accounting on a monthly basis, includes ordering of parts in conjunction with Mountain Operations Manager

Qualifications/Experience:
- Journeyman Millwright is preferred
- min 3 years mechanical and electrical maintenance experience
- ski industry experience an asset
- ability to work outside in variable conditions
- ability to lift up to 50kg and handle physical requirements
- strong knowledge of health and safety regulations for snow operations
- excellent interpersonal skills with fellow team members and guests
- organized with strong adminstrative and time management skills
- strong computer skills with knowledge of Microsoft Excel and Word
- willingness to work a flexible schedule
Date Posted: August 25, 2010

Sales/Marketing/Events Manager

Ski Area / Company: Hudson Bay Mountain
Address: Smithers, BC
Contact: 250-847-2058
inquiry@hudsonbaymountain.com
Comments: Position: Sales/Marketing/Events Manager

- Assist with preparation, and management of revenue and marketing/event expense budgets
- Plan and execute all Resort Co events, including contracts, billing, and on site execution
- Actively promotes and maximizes overall revenue potential of the Resort Co
- Develop creative outlook and approach to closing all sales- season passes, partnerships, event subscription, corporate and group sales
- Maximize overall revenue potential of Resort Co.
- Maintains relationship with Ski & Stay Partners, Township of Smithers, Council, Chamber of Commerce, Rotary and other groups affiliated with mountain and community
- Maintains web site development and improved database
- Tracks guests with guest service surveys

Qualifications/Experience:
- diploma or degree in event and/or sales/marketing, specific to tourism industry
- min 2 years in sales or marketing for hospitality industry, preferably ski resorts
- proven track record of developing and executing effective marketing strategies
- excellent time-management and organizational skills, attention to detail, multi-tasking
- ability to work independently and as a team member
- good analytical, market research and competitor analysis skills
- good knowledge of web marketing, social networking
- excellent guest service skills
- excellent English oral and written communication
Date Posted: August 25, 2010

Office Administration/Reception

Ski Area / Company: Hudson Bay Mountain
Address: Smithers, BC
Contact: 250-847-2058
Comments: Key Responsibilities:
-greets and provides guest service, reception, secretarial and administration support along with general office duties in the downtown office
- receives, directs, and relays incoming calls, and general inquires on webmail
- responds to guest inquiries and handles routine business
- conducts sales through downtown office, handles cash and daily cash outs
- develops and maintains a current supplier, guest, pass-holders database
- coordinates communication between company departments
- administers telephone system (voicemail, snow phone, etc) and co-ordinates repairs if required
-monitors use supplies and equipment in office and maintains adequate inventory of supplies
- updates and maintains manual on administrative procedures

Qualifications/Experience:
- Min 2 yrs administrative experience
- education in office admin and sales support an asset
- experience and knowledge about ski industry an asset
- outgoing and enjoys working with guests
- ability to handle confidential information
- excellent English oral and written communication
- excellent time-management and organizational skills, attention to detail, multi-tasking
- strong knowledge of all Microsoft Office programs
- ability to work independently and as a team

Date Posted: August 25, 2010

Housekeeping Manager

Ski Area / Company: Panorama Mountain Village
Address: Panorama, B.C.
Contact: Candidates should lodge an online application at https://employment.panoramaresort.com/ext/detail.asp?jobid=panohr147
Comments: Description:
• To develop, maintain, and supervise the housekeeping division and operation to maintain Panorama standards in quality and professionalism.
• Lead and develop the supervisors and staff under your direction. These include office coordinators, supervisors, room attendants, quality control, house persons, inventory and common area and commercial attendants.
• Plan, develop and implement goals and policies for the Housekeeping Division.
• Proactively encourage and maintain open and positive communications will all owner groups and individual condominium owners as well as all staff and managers at Panorama.
• Continue to solicit feedback, insights and ideas to and from the key senior managers and department heads.
• Consistently deliver industry leading financial returns based on revenues, cost controls, technology and training.
Essential Functions:
• Responsible for the execution of cleaning on departure.
• Ensure staff are scheduled based on anticipated occupancy, group arrivals/departures, and special events to meet the demand for labour and make use of optimum budget dollars.
• Oversee daily operations in the office and out on the property; maintain inventories and supplies, communicate with staff for trouble spots, and delegate assignments to staff to ensure proper function of the operation.
• Conduct inspections of units, carts, and storerooms in order to ensure completion of work and consistency of standards. Provide continuous communication with supervisors, quality control, room attendants and other staff concerning condition of rooms, public areas and work in general.
• Oversee the maintenance standards of rooms and housekeeping equipment. Constant communication with the maintenance department and staff concerning conditions of the rooms and equipment is mandatory.
• Attend meetings (i.e. Lodging Services, rooms meetings, operations meetings and others as needed). Organize the pertinent information and provide to staff as soon as received to keep them current on all resort activities.
• Work closely with the Director of Lodging and Lodging Managers to maintain consistent service levels and implement new programs to improve the housekeeping operation.
• Work closely with the Front Desk, Owner Relations, Maintenance, Sales and Reservations as well as maintaining good, functional relationships with other departments to achieve the best possible service levels.
• Responsible for creation and maintenance of housekeeping budget.
• Review purchase orders, requisitions, and P&L's on a monthly basis to verify charges and maintain budget controls for housekeeping expenses.
• Maintain daily records of staffing dollars to ensure good budgetary control and adjust schedules to keep in line with revenues.
• Accountable for the development, evaluation, training, recognition and discipline of staff.
• Effectively delegate responsibilities to engage senior team members.
• Maintain employee appearance standards in order to ensure consistency.
• Ensure the maintenance and updating of training manuals and other employee resources.

Experience/Requirements:
• Background in housekeeping and training a large number of people is essential.
• Two years of experience as a supervisor/manager in a busy resort / hotel environment is required.
• Must have good public relations skills and be able to think quickly on your feet.
• Must be efficient in Microsoft office, experience working with a property management system is preferred.
• Must be highly adaptable and flexible. Strong organizational skills, time management, and a very good attention to detail are basic requirements for this position.
Date Posted: August 25, 2010

Distribution and Controls Supervisor

Ski Area / Company: Panorama Mountain Village
Address: Panorama, B.C.
Contact: Application should be lodged online at https://employment.panoramaresort.com/ext/detail.asp?jobid=panohr148 
Comments: Description:
• Establish and maintain a positive and fun work environment. Keep lines of communication open.
• Monitor all product and inventory levels in storerooms throughout resort as well as the condition and cleanliness of these storerooms.
• Train, motivate, and recognize team as needed.
• Work with Housekeeping administrator to ensure that all purchasing, ordering and billing duties are being executed accurately and in a timely manner
• Ensure that Inventory Attendants and Housepersons meet or exceed productivity thresholds relative to pre-determined time allotments for specific tasks.
• Ensure all staff follow all occupational Health and Safety standards set for the department
• Documenting individual progress, targeting strengths and weaknesses and providing appropriate feedback and follow-up
• Ensure that staffing numbers are adequate for business levels
• Other duties as assigned by the Housekeeping Manager.
• In association with the Housekeeping Manager develop and maintain a formal incentive program for Inventory Attendants and Housepersons.

Experience/Requirements:
Must be available for full time year round work
Candidate must have previous hospitality background in a supervisory role or equivalent.
High school diploma or equivalent preferred.
Valid driver’s license required.
Must be highly motivated and lead with proven strength.
Able to multi-task, work well under stress and meet targeted deadlines
Must be flexible and adaptable under changing conditions, priorities, and unexpected situations.
Must be able to work independently.
Must have good coaching skills, be able to motivate and organize team members.
Must be able to work a flexible shifts, weekends, holidays. This position may require overtime and altered scheduling according to occupancy.
Must possess safe work habits with an awareness of safe work procedures
Must be able to work with cleaning chemicals.
Must be able to wear latex or non-latex gloves when using chemicals.
Physical Demands
While performing the duties of this job, you are regularly required to sit, stand, walk, climb stairs, use hands and fingers to handle and feel, reach with hands and arms, stoop, kneel, and bend.
Must be able to lift 50lbs.

Sitting 0 - 6 hrs per day
Walking 2 – 4 hrs per day
Standing 1 - 2 hrs per day
Bending/Kneeling 1 – 2 hrs per day
Reaching 1 – 2 hrs per day
Pushing/Pulling 1 – 2 hrs per day
Date Posted: August 25, 2010

Ski & Snowboard Instructors

Ski Area / Company: Fernie Alpine Resort
Address: 5339 SKI HILL ROAD
FERNIE BC V0B 1M6
Contact: Wendy LeMoine, Winter Sports School Director
Fernie Alpine Resort
Fax: (250) 423-6644 Email: employment@skifernie.com 
Comments: Position: Ski & Snowboard Instructors
Department: Winter Sports School
Location: Fernie Alpine Resort
Reporting to: Winter Sports School Director
Availability: December 5, 2010
Closing date for applications: Nov. 01, 2010

Resorts of the Canadian Rockies Inc. is looking to fill 35 ski and snowboard instructor positions, at Fernie Alpine Resort. Reporting to the Winter Sports School Directors, the ideal candidates will have CSIA or CASI certification or equivalent certification, strong customer service skills, a positive attitude, will be excellent communicators and team players. We focus on building and maintaining long lasting relationships with our staff and guests and encourage you to come “Experience the Ultimate” and be a part of our staff team.

This is an exciting opportunity to work for the largest private owner/operator of ski resorts in North America, proudly operating Fernie Alpine Resort as well as Kimberley Alpine Resort and Nakiska Ski Resort.

Some of the responsibilities for the position include, but not limited to:

Duties:
· Instruct and coach guests of all ages and abilities to ski or snowboard within instructors certification level, group lessons to privates, adults and children
· Complete lesson ability reports & relevant administration forms as required
· Knowledge and adherence to the Alpine Responsibility Code
· Participating in the creation of school group itinerary plans and organization
· General on hill tasks and maintenance as required
· Acting as ambassadors and hosts at various functions for the resort on and off the hill

Qualifications:
· Canadian Ski Instructors Alliance or Canadian Association of Snowboard Instructors certification required, Levels 1 – 4
· Dynamic, motivated, enthusiastic professionals with strong customer service skills
· Ski industry experience an asset
· Good interpersonal skills, working in a team environment

Benefits:
· Seasonal ski pass
· 4% vacation pay
· meal discounts
· Sales commissions

Positions and starting wages:
CSIA / Ski Instructors – 20
· CSIA Level 1’s – 8 positions, starting wage of $10.50 / hr
· CSIA Level 2’s – 8 positions, starting wage of $ 11.75 / hr
· CSIA Level 3’s - 2 positions, starting wage of $ 13.50 / hr
· CSIA Level 4’s – 2 positions, starting wage of $ 16.25 / hr

CASI / Snowboard Instructors – 15
· CASI Level 1’s – 5 positions, starting wage of $ 10.50 / hr
· CASI Level 2’s – 7 positions, starting wage of $ 11.75 / hr
· CASI Level 3’s – 4 positions, starting wage of $ 13.50 / hr.

Starting wage is for base level certification, hourly rate will be adjusted based on additional certification, and instructing experience.

RCR offers industry competitive compensation and benefits in a great working environment. We are an equal opportunity employer and look forward to hearing from all qualified applicants. We thank all applicants for their interest in Resorts of the Canadian Rockies; however only those candidates selected for an interview will be contacted. If you are interested in this experience, please fax or email your resume with cover letter ASAP.
Date Posted: August 25, 2010

Retail Supervisor

Ski Area / Company: Revelstoke Mountain Resort
Address: 2950 Cammozzi RD
Contact: Colette Poirier
email only please
cpoirier@revelstokemountainresort.com
Comments: The Retail Supervisor will work under the general direction of the Retail & Rentals Manager; the Retail Supervisor is responsible for effective and efficient operations of all retail locations. This will include but not be limited to supervising retail staff, ordering, shipping and receiving of product along with providing reports and presentations on the status of retail locations.

Minimum Education, Experience and Requirements:
• Post Secondary Education in Business/Sales or Tourism
• 3-5yrs experience in retail at more than one location
• Previous experience as a Merchandiser and/or Supervisor would be considered an asset.
• Strong sales skills.
• Bondable
• Comply with company and department policies and standards
• RTP One Experience both POS & Reports are an asset
• Cash Handling Experience
• Must have a valid BC Driver’s License
You will want to be the Retail Supervisor if:
• You have a passion for customer service and the outdoors
• Motivated and sales driven.
• You enjoy a challenge
• Take pleasure in creating a memorable experience for a guest
• You can work with a flexible schedule
• You are able to multitask
• Intermediate to Advanced computer skills in Excel, Power point, Microsoft Word is essential
• Are able to perform moderate - heavy lifting
• You are able to meet deadlines and work with ongoing changes
• You enjoy working with people
Perks of the Position:
• Free Season Pass for you and your family
• The satisfaction of helping people enjoy their time at our mountain
• Staff Discounts available on Food, Retail, Rentals, SKI/Board Lessons, Heli Skiing and Cat Skiing.
• Reciprocal deals on lift tickets at other mountains
• Industry pro deals from our suppliers

Wage will be based on experience and qualifications.
If you are interested in being considered for this position, please e-mail your cover letter and resume to Colette Poirier at cpoirier@revelstokemountainresort.com 
Only resumes that come complete with a cover letter and two current/relevant references will be accepted. Please note that only applicants that are being considered for the position will be contacted for interviews or further information.
No phone calls please. Only suitable candidates will be contacted

Date Posted: August 25, 2010

Ski Patrol

Ski Area / Company: Mount Washington
Address: #1 Strathcona Parkway Courtenay BC v9j 1lo
Contact: jpercival@mountwashington.ca
Comments: Mount Washington Alpine Resort is looking to fill fulltime seasonal positions within the Ski Patrol department

Some of the responsibilities for the position include, but are not limited to:
- Prompt & efficient delivery of first aid to guests and workers
- Safe and efficient avalanche control and rescue skills
- Lift evacuation knowledge
- Night ski patrol operations

Requirements for the position include:
-Competent skiing ability
-80+ hour advanced first aid course certification preference given to OFA level 3
-Valid CPR certificate
- Valid work visa for Canada

Also recommended are:
-Previous patrol experience
-Previous snowmobile operating experience
-Canadian Avalanche Association Level 1 or 2
-AST level 1 or 2
- Valid Worksafe blasting certificate avalanche control
-Mountaineering / backcountry travel experience
-Rope handling skills
-Knowledge of Ski Area

Mount Washington Alpine resort offers industry competitive compensation and benefits in a great working environment. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

please fax or email your resume with cover letter to:

Email jpercival@mountwashington.ca
Fax: 250-334-5743
Date Posted: August 18, 2010

Maintenance Supervisor

Ski Area / Company: Snow Valley Ski Club
Address: PO Box 21100
Edmonton AB T6R 2V4
Contact: jobs@snowvalley.ca
Comments: POSITION SUMMARY
Work with the Operations Manager daily to ensure smooth and safe operation of the ski area.

Position closes on Wednesday, September 1, 2010 at 5:00 pm.

SPECIFIC ACCOUNTABILITIES
1. Provide maintenance for all equipment and buildings on the premises. Schedule off-season maintenance to meet the requirements of safety, aesthetics and function.
2. Help with the installation of fencing, signage, padding, etc that is required prior to the opening of the facility and removal after the closing date.
3. Ensure all buildings are opened and closed daily according to Snow Valley procedures.
4. Ensure all equipment is put away or locked up nightly.
5. Supervise snowmaking and the operation of all snowmaking equipment. Operate within all city bylaws. Operate with consideration to the adjacent residents, keeping a peaceful co-existence.
6. Monitor power & water consumption during snowmaking and lift operation to ensure the peak demand is as low as possible and operating within the budget guidelines.
7. Assist with servicing of the grooming equipment and be actively involved in improving the operation of such equipment.
8. Assist with hiring, interviewing, training, scheduling and managing of all operations personnel.
9. Assist to operate the lifts safely and efficiently.
10. Provide lift operators with breaks on a daily basis. Reschedule hours or work schedules due to changing weather or conditions.
11. Adhere to all operational and safety procedures - perform daily lift starts checks and complete daily lift log and incident reports. Keep accurate paperwork and checklists.
12. Ensure adequate hill supervision during public operating hours by providing qualified Pro Patrollers & CSPS volunteers. Watch for unsafe conditions.
13. Perform other responsibilities when required as directed by the Operations Manager.

WORKING CONDITIONS
• The length of a working day may vary depending on how busy the area is or deadlines that need to be met for a particular project.
• A large part of the position involves working on weekends, weeknights and holidays.
• Some traveling is required to maintain and build rapport with key contacts.
• Exposed to changes in temperatures on a daily basis from work both indoors and outdoors.
• May lift items weighing up to 74 pounds on a frequent basis, carry items up to 50 pounds on a frequent basis, push and pull items on an occasional basis up to 74 pounds.

EDUCATIONAL REQUIREMENTS
Must possess a solid understanding of sound repair practices to equipment and operation of equipment. Some experience in ski area management is a beneficial. A post secondary education combined with technical training and experience is most preferred. A mechanics or millwright ticket is an asset.

A FEW OF THE PERKS/BENEFITS
* Seasonal Full Time position. Competitive wage; commensurate with applicants experience
* Medical, Dental and Extended Health Benefit package
* Employee RRSP program
* Unique & fun work environment with creative incentive programs

HOW TO APPLY
Please submit your resume by September 1, 2010 to jobs@snowvalley.ca

We thank all applicants for their interest; however only individuals selected for an interview will be contacted.
Date Posted: August 18, 2010

Registered Massage Therapists

Ski Area / Company: Mike Wiegele Helicopter Skiing
Address: Blue River, BC
Contact: jobs@wiegele.com
Comments: Competition Number: 10-022-W

Employment Status: Winter Season

Job Description
This is a fulltime seasonal position beginning December 2010 – January 2011 and ending in April 2011. We cater to professional men and women from all over the world. Our company is built on customer loyalty due to the high levels of service and a very positive image. In order to maintain this image we must constantly strive to improve to ensure we maintain a competitive edge. Daily duties include massage, morning stretch class, and general cleanliness of massage and fitness centre.

Qualifications
• Registered Massage Therapist (RMT).
• Experience evaluating and adjusting treatments.
• Must be able to work in a team environment.
• Ability to complete daily administrative tasks and maintain an orderly work environment.
• Available to lead morning stretch classes.
• Polished presentation and high level of grooming.
Date Posted: August 18, 2010

Night Audit

Ski Area / Company: Panorama Mountain Village
Address: Panorama, B.C.
Canada
V0A1T0
Contact: Please apply online at http://www.panoramaresort.com/employment 
Comments: You are the resident Panorama night owl, and love the feeling of being able to tie up all of the day’s records. You provide a cheery presence at Front Desk in the wee hours of the morning. You are a master of numbers and have had previous experience as a Night Audit.

Essential Functions:
• Assist with various accounting functions required to close out the current day’s records and prepare for the next day
• Ensure all transactions are posted correctly and balance at the end of the day
• Produce audit reports for the Accounting, Food and Beverage and Retail Departments
• Verify room charges
• Receive nightly close outs
• Oversee journal entries
• Follow all emergency procedures
• Maintain a clean and healthy work environment
• Other duties as required

Must be available to work from 10:00 pm to 7:00 am and weekends as needed
Industry knowledge preferred
Basic Accounting knowledge required
Excellent communication and organizational skills
Must be detail oriented
Computer skills, experience with SMS Host an asset
Date Posted: August 18, 2010

Office Coordinator

Ski Area / Company: Panorama Mountain Village
Address: Panorama, B.C.
Canada
V0A1T0
Contact: Apply online at http://www.panoramaresort.com/employment 
Comments: The housekeeping office is a very busy place, with upwards of 50 crews out working independently on a busy day. We are looking for an individual who will be responsible for running the daily housekeeping operations as well as providing administrative support to the Administration Supervisor and Rooms Division Manager.

Essential Functions:
• Perform opening and closing duties for the housekeeping office
• Coordinate and assign the daily housekeeping requirements. This includes assignments to room attendants and quality control checkers
• Monitor the productivity and progress of the various crews utilizing SMS
• Coordinate yearly deep cleans (including steam cleans) and assist with billing (creating invoices, etc)
• Answer all incoming phone and radio calls (high volume)
• Log any concerns and complaints and assign recoveries as necessary. Follow up as required
• Department key inventory. This includes making, assigning and tracking keys
• Track and post room attendant incentive/bonus program
• Assist with data entry for various projects
• Maintain office cleanliness and filing
• Assist the lost and found coordinator with the securing and logging of lost and found items in keeping with departmental procedures
• Other duties as assigned

Experience/Requirements:
Must be available for full time year round work
Strong computer skills - Microsoft Office, Excel, SMS, etc.
Excellent communication and customer service skills
Solid organizational / time management / multitasking skills
Ability to perform with minimal supervision

Physical Demands:
While performing the duties of this job, you are regularly required to sit, stand; walk; climb stairs; use hands to finger, handle or feel; reach with hands and arms; and stoop, kneel, and bend
Sitting 4 - 8 hrs per day
Walking 2 – 4 hrs per day
Standing 1 - 2 hrs per day
Bending/Kneeling 1 – 2 hrs per day
Reaching 1 – 2 hrs per day
Pushing/Pulling 1 – 2 hrs per day
Date Posted: August 18, 2010

Supervisor - Housekeeping

Ski Area / Company: Panorama Mountain Village
Address: Panorama, B.C.
Canada
V0A1T0
Contact: Apply online at http://www.panoramaresort.com/employment 
Comments: Ensuring that room attendants, team leaders/senior room attendants, house persons & public area cleaners are trained to achieve and maintain levels of cleanliness, quality and service according to standards set by the industry and Panorama Mountain Village which are specified in departmental checklists and manuals.

Responsible for documenting individual progress, targeting strengths and weaknesses and providing follow-up training.

Establish consistency and conformity in the cleaning and servicing procedures, placement of amenities, and time lines required to complete these tasks.

Oversee in-room and public area cleanliness of one or multiple properties.

Assist the Management Team in maintaining the smooth operation of the Housekeeping Department and more specifically the Manager by providing regular feedback on individual progress, challenges and concerns. Offering potential or proposed solutions or amendments.

Establish and maintain a positive and fun work environment. Keep lines of communication open.

Assist with recognition planning and implementation.

Ensure Guest satisfaction by dealing with concerns & complaints.

Help with all other related housekeeping tasks

Experience/Requirements:

High School diploma

Previous housekeeping experience

Pertinent background in supervising or training would be an asset

Must have good coaching skills, be able to motivate and organize staff, patience and, be able to function efficiently within timelines.

Ability to lift 20 lbs, able to work in prone positions, ability to walk several stairs daily both inside and outside.

THIS POSITION MAY INCLUDE OVERTIME AND ALTERED SCHEDULING ACCORDING TO FORECASTED OCCUPANCY.
Date Posted: August 18, 2010

Houseperson

Ski Area / Company: Panorama Mountain Village
Address: Panorama, B.C.
Contact: Visit http://www.panoramaresort.com/employment 
Comments: Do you have a ‘can-do’ attitude? Are you passionate about team work? Have you ever dreamt about living and working on a holiday resort? If so, then we have the opportunity for you. Panorama Mountain Village, a leading golf, ski, biking and outdoor adventure resort located in the scenic beauty of Rocky Mountains, is currently seeking a dedicated Houseperson to support the Housekeeping department.

Description:
As an integral part of the Lodging division, you will help to ensure the smooth, efficient, clean and fun operation of the Housekeeping department! You will replenish supplies in the appropriate housekeeping and public areas, and assist with cleaning when necessary. You are a people-oriented individual who is comfortable initiating conversation and interacting with guests from a variety of diverse nationalities, backgrounds and cultures. You are able to respond to the guest in a courteous and professional manner, primarily at the request of Front Desk.

Essential functions:
- Clean and maintain public areas (lobbies, hot tub change areas, Fireside room, laundries, stairwells, hallways, BBQ, ski lockers, public washrooms) on a consistent basis.
- Maintain supply/stock rooms.
- Assist Front Desk with guest services: delivering messages, cribs and/or highchairs, and other deliveries, luggage carrying.
- Must communicate effectively and positively with guests, coworkers and other departments.
- Ensure that all reasonable precautions are taken to prevent the theft or willful damage to guests’ luggage and property. Maintain all equipment (luggage carts) and storage rooms (clean, tidy and secure).
- Check and secure guests’ items such as skis, snowboards, bicycles and baggage in the facilities provided by Panorama when requested.

Experience/Requirements:
- WHMIS an asset.
- Janitorial and hotel experience an asset.
- High school completion.
- Good physical condition as job involves many stairs and manual labour.
- Must have a valid Class 4 Driver’s license
- Must have customer service experience and excellent interpersonal skills
- Must be in good physical condition and able to lift heavy objects.
Date Posted: August 18, 2010

Regional Sales Coordinator

Ski Area / Company: Panorama Mountain Village
Address: Bag 7000, Panorama, B.C. v0a1t0
Contact: apply online at http://www.panoramaresort.com/employment 
Comments: The regional sales consultant, reporting to the sales manager, is in a lead sales position with Panorama’s sales team. This permanent, full time position will lead the sales process for regional group business by:

- Selling all aspects of the resort (including lodging, venue space and activities) for conferences, corporate events, family reunions, ski racing teams and social clubs
- Leading and developing pre season race training and in season racing
- Rate negotiations and rate setting
- Prospecting, cold calling and developing new clients
- Acting as the main contact for major sales clients
- Ensuring accurate sales documents are created for in house use
- Liaising with other departments to ensure best in class delivery and execution
- Ensuring invoice accuracy before guest arrival
- Updating and maintaining contact database
- Conducting site tours for potential clients

As a member of the sales team, the regional sales consultant will also be assigned other operational duties as needed. Light travel is required.

Requirements

- Proven sales experience exceeding targets
- Experience in generating new business
- Proficiency in Microsoft Office mandatory
- Proven time management skills mandatory
- Proficiency with Spring Miller Systems an asset
- Proven reconciliation skills
- Ability to maintain process and composure in a sometimes stressful environment
- Must demonstrate exceptional communication skills, including technical writing, phone etiquette and interpersonal communications
- Proven history of on the spot trouble shooting
- Able to work evenings (including late nights), weekends and holidays as needed.
Date Posted: August 18, 2010

Common and Commercial Area Attendant

Ski Area / Company: Panorama Mountain Village
Address: Panorama, B.C.
Contact: Visit http://www.panoramaresort.com/employment 
Comments: Essential Functions:
• Establish and maintain a positive and fun work environment. Keep lines of communication open!
• Must meet or exceed productivity thresholds relative to pre-determined time allotments and quality standards for specific areas by Common and Commercial Supervisor.
• Ensure the cleanliness of common and commercial areas by maintaining a schedule of regular walk-throughs of your building(s) and completing any touchups outside of the regularly specified duties.
• Participate in all Occupational Health and Safety standards set for the department
• Ensure all Common / Commercial contracts are being met and exceeded!
• Other duties as assigned by Common and Commercial Supervisor and Housekeeping Manager.

Experience/Requirements:
Must be available for full time year round work
Candidate must have previous hospitality background.
High school diploma or equivalent preferred
Must be highly motivated and lead with proven strength
Able to multi-task, work well under stress and meet targeted deadlines
Must be flexible and adaptable under changing conditions, priorities, and unexpected situations
Must be able to work independently
Must have proven coaching skills, be able to motivate and organize team members
Must be able to work a flexible shifts, weekends, holidays. This position may require overtime and altered scheduling according to occupancy
Must possess safe work habits with an awareness of safe work procedures
Must be able to work with cleaning chemicals
Must be able to wear latex or non-latex gloves when using chemicals
Additional responsibilities may be required during high occupancy times

Physical Demands
While performing the duties of this job, you are regularly required to sit, stand; walk; climb stairs; use hands to finger, handle or feel; reach with hands and arms; and stoop, kneel, and bend
Sitting 0 - 6 hrs per day
Walking 2 – 4 hrs per day
Standing 1 - 2 hrs per day
Bending/Kneeling 1 – 2 hrs per day
Reaching 1 – 2 hrs per day
Pushing/Pulling 1 – 2 hrs per day
Date Posted: August 18, 2010

Room Maintenance

Ski Area / Company: Panorama Mountain Village
Address: Panorama, B.C.
Contact: Visit http://www.panoramaresort.com/employment 
Comments: Responsibilities include:
Service interior/exterior of condo units, common areas, resort and hotel property in general. Service to internal and external customer, aware of damages and potential maintenance problems.

Essential Functions
• Work requests pertaining to maintenance.
• Preventative maintenance to condos and hotel interior/exterior.
• All appliances residential and commercial.
• Provide support to all Maintenance staff, immediate response to guest requests, assist outside contractors.
• Be able to open, clean and maintain Hot Tubs and Pool.
• Clean and maintain Freshwater Intake system, operate and maintain Sewage Treatment plant, locate and understand resort water shut-offs to property and units.
• Resort cleanliness and snow removal.

Experience/Requirements:
Knowledge of residential and multi-family plumbing and mechanical systems .
2 + yrs experience construction experience, residential or commercial.
Knowledge of gas fired boilers and fire place
Communication skills within work environment among guests and employees. Require basic hand tools.
Mechanically inclined
Must be physically fit, able to lift 50 lbs.
Must have a valid driver’s license.
Date Posted: August 18, 2010

Room Attendant

Ski Area / Company: Panorama Mountain Village
Address: Panorama, B.C.
Contact: Visit http://www.panoramaresort.com/employment 
Comments: Do you take pride in whatever you do? Do you have a great work ethic and the ability to make things fun? Do you want to work hard and see your efforts reflected in your pay? Do you want to live and play in one of the most beautiful settings in Canada? You would be responsible for cleaning condo units and hotel rooms, providing daily services and other responsibilities so that the incoming guest will get the impression they are the first occupant of the unit! You will also acquire the ability to clean a guest room in accordance with the checklists and time lines established, and have a whole lot of fun with your team in the process!

Essential functions:
- Responsible for cleaning condo units and hotel rooms, providing daily cleaning services and other housekeeping needs of guests and condo owners as assigned by the supervisor so that incoming guests/owners will be given the impression they are the first occupants of the unit/room.
- To clean condo units and rooms in accordance with the standards put forward and described within the checklists and explained during training. To meet the timelines set forward by management for servicing and cleaning condo units & hotel rooms
- To work in a Team environment where teamwork is essential.
- Assist with all other housekeeping services and needs. This may include the cleaning and servicing of the many public & commercial areas if needed.
- Deliver the best possible Guest & Employee Experience each and every time for both Owners and Guests as well as co-workers.

Experience/Requirements:
- High School diploma
- Must be fit, as the job requires climbing a lot of stairs and performing manual labor. It is a physical and sometimes demanding job, which requires an enthusiastic individual and hardworking individuals.
- Must be able to work with cleaning chemicals. Must be able to wear latex or non-latex gloves when manipulating chemicals.
- Must be able to lift 20 lbs and work in prone positions
- Previous experience and WHMIS knowledge an asset.
- Must be able to work weekends and holidays.
THIS POSITION MAY REQUIRE OVERTIME AND ALTERED SCHEDULING ACCORDING TO OCCUPANCY.
Date Posted: August 18, 2010

Cook

Ski Area / Company: Kicking Horse Mountain Resort
Address: Golden, BC
Contact: 1-866-SKI-KICK
Comments: Role Summary
Cooks are responsible for planning and food preparation duties and work closely with the Chef and supervisors to ensure that food preparation, quality, consistency, cleanliness, and sanitation of work areas and equipment meet and exceed established standards.

Hours
All seasonal roles work flexible shifts, which are subject to varying hours. Most roles will work between 24 and 40 hours per week, but hours may be lower in some weeks as they are dependent on factors such as weather and visitation levels.

Accountabilities
• Prepare, cook, and plate food to establish standards for quality and presentation
• Ensure that food is received, stored, handled and prepared in a hygienic and safe manner
• Participate in all team orientation, team meetings, regular cleaning, and season-end clean and close procedures
• Assist with inventory and menu development as needed
• Maintain effective communication through restaurant and with teammates
• Maintain a clean and safe work space

Requirements
• 1 year previous experience in a food preparation role in a professional dining establishment
• Love of, and passion for, food and cooking
• Culinary training, education or diploma an asset
• Food Safe or other food handling certification an asset

Working Conditions
• Must be able to work flexible hours, including weekends and evening hours
• Must be physically able to move around and stand for extended periods; some light lifting required

To Apply
We regret that only those applicants currently eligible to work in Canada without sponsorship may be considered for seasonal roles. To ensure the best possible recruitment experience for all candidates we ask that you please apply for each role you are interested in individually using the application process provided. To apply for the position of Food and Beverage Cook, please:
1. Save a copy of your updated professional resume, in Microsoft Word or PDF format only, using the following file name: FB-Cook-Your Last Name.
2. Please briefly outline in the body of the email where you are currently located, how you fit the qualifications outlined above, and why you would like to work for Kicking Horse Mountain Resort
3. Please use subject line FB-Cook-Your Last Name and send to employment@kickinghorseresort.com.

If you have applied using the above process, you will get a confirmation email from Employee Experience that your resume has been received and forwarded to the relevant hiring manager. As roles are filled, we will remove the posting from our website. We regret that due to the volume of applications received, we will connect with our shortlisted candidates directly and cannot provide the status of individual applications.

Thank you for following these guidelines to make sure your application is received and processed correctly for our Summer 2010 Season! We handle all applications in confidence in accordance with our Privacy Policy.
Date Posted: August 4, 2010

Business Development

Ski Area / Company: SnowSeekers
Address: W207 11762 106 St
Contact: jim@snowseekers.ca
Comments: Position: Seekers Media Business Development
Start date: Full time starting August 30, 2010

Benefits: Salary + commission based on candidates qualifications
Company stock options
Three weeks holidays
Travel per diem
iPhone – with data and talk plan
Flexible work environment –can be based outside of Edmonton’s corporate headquarters (ex. Banff)
Additional snow filled perks through the season

Position:
Work with the company’s president in securing advertisement sales for Seekers Media within its media brands and for SnowSeekers TV, online and mobile interests. Post the winter season the successful candidate will graduate into sales surrounding additional Seekers Media interests. The successful recruit will do this by phone, on the road through Alberta and BC and through email managing a variety of contacts. The executive will be responsible for securing advertiser’s payments and media, uploading the information to the website and helping to establish/execute contesting and promotions.

A bulk of this role will include advertising sales; however the team member will also be responsible for working with the company’s President managing corporate accounts and sponsorships surrounding its media properties and service contracts.

In addition this person will have a hand in content production for SnowSeekers, whether that include writing, social media and video production efforts.

Skills:
Snow/winter enthusiast
3-5 years business development/sales experience preferably within media, but not essential
Excellent communication skills - both telephone and computer
Strong understanding and passion for new media and technology
Self motivating
A quick learner

Company Brief:
As a collection of seasoned journalists and tourism industry professionals, Seekers Media’s goal is to produce new media efforts to further its community and foster exciting potential opportunities for advertisers/sponsors. That goal is achieved through the development of quality content distributed via traditional TV (partnered nationally in Canada with SHAW Communications), online (www.snowseekers.ca is home to 850+ pages of content), mobile (www.snowseekers.ca/iphone with Blackberry and Android apps coming this fall) and by social means (20,000 fans dedicated via their e-database and efforts with Facebook, Twitter, etc.).

International relationships with like minded new media companies who pull Seekers Media content into their spaces also helps to further the company’s reach and passion in becoming the guide to Western Canada through all seasons.

In addition to the ‘SnowSeekers’ media brand, Seekers Media takes on for-hire-production, building mobility applications, content campaigns and video. Clients include Technology North, Travel Alberta, The Canadian Ski Instructors Alliance, Parks Canada and dozens of tourism destinations and their boards across Western Canada.

Resumes with cover letter should be submitted to:

Jim Barr (aka doc pow)
President; SnowSeekers™ Inc./Seekers Media
jim@snowseekers.ca 
Deadline: Tuesday Aug 10, 2010
Date Posted: August 4, 2010

Ski and Snowboard Instructors

Ski Area / Company: Red Mountain Resort
Address: 4300 Red Mountain Rd.
PO Box 670
Rossland, BC V0G 1Y0
Contact: jobs@redresort.com
Comments: Job Description: The ski/snowboard instructor is responsible for providing a safe, fun, and professional lesson for clients of all ages and abilities. Instructors are expected to teach all types of lessons including adults, children, Kinderski, school groups, weekend camps, specialty programs and private all-mountain tours. Responsibilities include and are not limited to: - Plan, organize, and conduct ski/snowboard lessons - Emphasis on public relations, customer service and safety - self-motivation, and working as a team - other duties may include Kindercare, specialty programs, evening activities, school orientation, sales desk, photography, clerical work, cleaning, fence set-up, snow removal, visitor greeting, school group supervision and session training - Follow Snowsports School Policies and Procedures and Red Mountain Employee Handbook
Qualifications: - Certified CSIA, CSCF, CASI, CANSI instructor (or equivalent) of all levels - Experience working in a Snowsports School - Knowledge of the terrain at Red Mountain an asset - Additional skills a plus (language, business, hospitality, coach other sports) - Ability to work with a team and independently - Excellent customer service experience, verbal and written communication skills - interpersonal and motivational skills

Application Process: Please submit resume to Red Mountain Resort via email or fax. (Please indicate whether you require a sponsored work visa as we have a limited number available)
Email: jobs@redresort.com
Phone: 250-362-7384
Fax: 250-362-5833

Salary: As determined by USWA collective agreement
From $11.33 depending on qualifications
Benefits: commissions program, course reimbursement, staff discounts, morning sessions, exciting events, flexible schedule and reciprocal skiing at other ski resorts.
Date Posted: August 4, 2010

Snowsports School Director

Ski Area / Company: Red Mountain Resort
Address: 4300 Red Mountain Rd.
PO Box 670
Rossland, BC V0G 1Y0
Contact: General Manager
RED Mountain Resort
P.O. Box 670
Rossland, BC V0G 1Y0
Fax: 250-362-5833
Email: jobs@redresort.com
Comments: RED Mountain Resort in Rossland, BC, western Canada’s first ski area, is recruiting a Snowsports School Director to lead RED’s ski and snowboard learning programs. This is a terrific opportunity to work in a vibrant mountain community with a recreation lifestyle that includes world-class skiing, snowboarding, golf, mountain biking and other activities.

The ideal candidate will have previous success in Snowsports school management. Based in Rossland and reporting to the General Manager, responsibilities include:
·Directing and growing RED’s ski school business unit which includes ski, snowboard, backcountry guiding, Kindercare and elementary/high school student programs
·Leading and supervising the team of ski and snowboard school instructors
·Recruiting, training and supervising staff
·Budgeting, financial management and reporting
·Teaching as needed
·Creating and packaging destination programs with RED’s sales department
·Assisting with sales and marketing activities, special events, evening activities, elementary and high school orientations as required
·Being a team player as a key member of RED’s management team.
Qualifications required:
·Minimum of a Level III CSIA or equivalent
·Computer proficiency especially with Excel, Word and Outlook
·Outstanding verbal and written communication skills
·Polished interpersonal and motivational skills
·Highly organized and accountable
·Superior guest service and leadership skills
·French, German, and/or Mandarin as second languages an asset.

Employment Benefits:
1.Staff seasons pass
2.Staff recognitions and events
3.Staff discounts on food, rentals and retail
4.Reciprocal skiing at most resorts
5.Affordable housing in Rossland, Warfield or Trail
6.Advancement opportunities

Only selected candidates will be contacted. No phone calls please.

Please submit your resume before August 30, 2010 to:

General Manager
RED Mountain Resort
P.O. Box 670
Rossland, BC V0G 1Y0
Fax: 250-362-5833
Email: jobs@redresort.com
Date Posted: August 4, 2010

Guest Services Attendant

Ski Area / Company: The Lake Louise Ski Area
Address: Po Box 5
Lake Louise, AB, T0L 1E0
Contact: If you are interested in this challenge, please fax or email your resume with cover letter to:
Email: jobs@skilouise.com
Fax: 403-522-1342
Comments: The Lake Louise Ski Area is looking to fill the fulltime seasonal position of
Summer Guest Services Attendant

Reporting to the Guest Services Supervisor or Manager, the successful candidate will be responsible for providing professional and efficient service to our guests regarding ticket sales and general information. There is an opportunity to continue employment for the following season if successful.

Some of the requirements/responsibilities of the position include, but are not limited to:
• Dealing in a professional manner with customer enquiries, complaints and comments
• Continued commitment to high standards of service, exceeding Customer expectations and leading by example
• Ability to work in a team environment
• Ticket selling (including cash/debit/credit transactions and cash out procedures)
• Switchboard - includes operating the main resort switchboard, being the central radio/fax/email communications hub for the ski hill, and distributing all internal/external mail.
• Managing and assisting with lost and found
• Skoki Back-country Lodge Check-ins
• Cleaning of all Guest Services areas and administrative offices
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Ability to analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions required
• Able to respond quickly in a dynamic and changing environment
• Able to effectively communicate both verbally and in writing
• Service oriented, assertive, flexible, outgoing and enthusiastic
• Willing to work outside when required
• High level of proficiency with Microsoft Word & Excel, Outlook and Internet
• Experience handling cash / good with numbers
• Switchboard experience / good phone manner
• Appearance must adhere to LLSA grooming policy
• Follow all LLSA policies and procedures
• Complete other tasks as assigned
• A three month probationary period applies
• A police background check, from your home country or province, will be required upon commencement of employment

The Lake Louise Ski Area offers industry competitive compensation and benefits in a great working environment. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. If you are interested in this challenge, please fax or email your resume with cover letter to:
Email: jobs@skilouise.com
Fax: 403-522-1342
Date Posted: August 4, 2010

Sales & Marketing - Sales Associate

Ski Area / Company: The Lake Louise Ski Area
Address: Po Box 5
Lake Louise, AB, T0L 1E0
Contact: If you are interested in this challenge, please fax or email your resume with cover letter to:
Email: jobs@skilouise.com
Fax: 403-522-1342
Comments: The Lake Louise Ski Area is looking to fill the fulltime seasonal position of
Sales and Marketing - Sales Associate

Reporting to the Sales and Marketing Director, the successful candidate will be responsible for promoting The LLSA summer operation and distributing LLSA brochures in and around the town site of Lake Louise.

Some of the requirements/responsibilities of the position include, but are not limited to:
• Must hold a valid class 5 drivers license and a clean drivers abstract
• Must be outgoing, energetic, service oriented, friendly and enthusiastic
• Able to work independently, outdoors in all types of weather conditions
• Able to work weekends
• Able to deal with people sensitively, diplomatically, and professionally at all times with the ability to answer all guest enquiries
• Ability to analyze and interpret the needs of guests and offer the appropriate options
• Able to respond quickly in a dynamic and changing environment
• Strong verbal communication skills
• Appearance must adhere to LLSA grooming policy
• Follow all LLSA policies and procedures
• Complete other tasks as assigned
• A three month probationary period applies
• A police background check, from your home country or province, will be required upon commencement of employment

The Lake Louise Ski Area offers industry competitive compensation and benefits in a great working environment. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. If you are interested in this challenge, please fax or email your resume with cover letter to:
Email: jobs@skilouise.com
Fax: 403-522-1342
Date Posted: August 4, 2010

IT Support Specialist

Ski Area / Company: The Lake Louise Ski Area
Address: Po Box 5
Lake Louise, AB, T0L 1E0
Contact: If you are interested in this challenge, please fax or email your resume with cover letter to:
Email: jobs@skilouise.com
Fax: 403-522-1342
Comments: The Lake Louise Ski Area Ltd. is looking to fill the fulltime seasonal position of IT Support Specialist

Reporting to the IT Manager, the ideal candidate will hold sufficient knowledge of IT operations, responsibilities, work flow processes and procedures.

Some of the requirements/responsibilities of the position include, but are not limited to:
• Sufficient knowledge of hardware and software components.
• Excellent analytical, problem solving, interpersonal, and communication skills.
• Basic knowledge of networking – specifically TCP/IP, Ethernet and Windows networking.
• Installations and re-installations, upgrades and updates.
• Trouble shooting and problem resolution all in a timely manner.
• Setup, installation, and configuration of desktop hardware and software.
• Highly organized & detail oriented.
• Follow all LLSA policies and procedures.
• Adhere to LLSA grooming policy at all times.
• Complete other tasks as assigned in a timely.
• A three month probationary period applies.
• A police background check, from your home country or province, will be required upon commencement of employment.

The Lake Louise Ski Area offers industry competitive compensation and benefits in a great working environment. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. If you are interested in this challenge, please fax or email your resume with cover letter to:
Email: jobs@skilouise.com
Fax: 403-522-1342
Date Posted: August 4, 2010

Parts Room - Delivery Person

Ski Area / Company: The Lake Louise Ski Area
Address: Po Box 5
Lake Louise, AB, T0L 1E0
Contact: If you are interested in this challenge, please fax or email your resume with cover letter to:
Email: jobs@skilouise.com
Fax: 403-522-1342
Comments: The Lake Louise Ski Area Ltd. is looking to fill the Fulltime year round position of Parts Room-Delivery Person

Objective: To work with the Purchasing Department and the various Departments to actively maintain a well organized effectively stocked inventory of parts and supplies to efficiently support the company. Foster and maintain strong supplier contacts and relationships. Maintain a structured security of shipping and receiving.

Some of the requirements/responsibilities of the position include, but are not limited to:
• To ensure a high quality, friendly and cooperative relationship with other mountain departments and vendors.
• Maintain a clean, well-organized Parts Room. Take out garbage and pack up recycling on a regular basis. Maintain an orderly entryway (coverall rack).
• Ensure that all pick-ups and deliveries are transferred to the right departments with proper documentation.
• Monitor all returns to the Parts Room, communicating with the Purchaser.
• Assist Purchaser in any tasks such as filing, sorting mail, etc. when needed.
• Other duties as assigned
• Punctuality and reliability is essential
• Some computer knowledge is necessary, i.e.- keyboarding, Microsoft Word and Excel
• A valid Class 5 license with a clean drivers abstract is necessary
• Experience in a warehouse or in Shipping/Receiving preferred
• Safe operation of company vehicle(s) adhering to the transportation policy
• Safe transportation of dangerous goods (training provided)
• Maintain security of cube van (or other) and it’s contents
• Assist with loading & unloading freight, and on site deliveries
• Ensure timely & accurate pick up & delivery of all freight – follow established procedures
• Keep a clean & organized parts truck – includes daily cleaning of cab & box
• Note: all vehicles are non smoking
• Regular communication with resort while on the road
• Good organizational skills are necessary
• Able to be a team member
• Good communication skills
• Self-motivation and a will to learn is key!
• Follow all LLSA policies and procedures
• Adhere to LLSA grooming policy at all times
• Complete other tasks as assigned
• A three month probationary period applies
• A police background check, from your home country or province, will be required upon commencement of employment

The Lake Louise Ski Area offers industry competitive compensation and benefits in a great working environment. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. If you are interested in this challenge, please fax or email your resume with cover letter to:
Email: jobs@skilouise.com
Fax: 403-522-1342
Date Posted: August 4, 2010

Group Sales Coordinator

Ski Area / Company: The Lake Louise Ski Area
Address: Po Box 5
Lake Louise, AB, T0L 1E0
Contact: We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. If you are interested in this challenge, please fax or email your resume with cover letter to:
Email: jobs@skilouise.com
Fax: 403-522-1342
Comments: The Lake Louise Ski Area is looking to fill the fulltime year round position of Group Sales Coordinator

Reporting to the Director of Sales This position is responsible for incoming group sales inquiries, overseeing group events and the development of new business with tour operators and corporate accounts, on a year-round basis. There are also responsibilities specifically related to the summer and winter operations.

Some of the requirements/responsibilities of the position include, but are not limited to:
• Prepare quotes and contract agreements for group inquiries including tour operators, corporate groups and individual events.
• Prepare daily group schedules and liaison with required departments to ensure client expectations are met.
• Co-ordinate onsite functions during regular operating hours and evening events.
• Conduct site inspections, familiarization tours and provide information on other local services that may be helpful to the client.
• Greet groups upon arrival and deliver orientation presentations to guests (summer)
• Prepare summer tickets for Groups, and oversee day end reports, weekly summaries.
• Assist with overall operation and perform operational duties as may be required.
• Liaison with Calgary office for groups.
• Prepare function sheets, tickets, ski school, rentals and any other needs for groups.
• Previous sales experience or supervisory experience in a customer service oriented position.
• Experience with event management or conference services an asset.
• Excellent written and verbal communication skills essential.
• Ability to listen, ask questions, adapt information and address problems quickly and efficiently.
• Must be organized, responsible and flexible to work in a fast paced environment.
• Must be friendly, outgoing and enjoy meeting new people.
• Excellent computer skills with working experience on Word and Excel.
• Demonstrates leadership skills, and the ability to organize and maintain control of groups of varying size.
• Knowledgeable about the ski area and other local businesses, with some awareness of other activities, environmental issues, and events within the Bow Valley.
• The following will be considered an asset, although individuals without the following qualifications are encouraged to apply:
o Experience working with groups, senior organizations, and youth groups etc.
o Experience working in event management, conference services or food & beverage
o Fluency or working knowledge of other languages
o Current drivers license
• Follow all LLSA policies and procedures
• Adhere to LLSA Grooming policy at all times
• Complete other tasks as assigned
• A three month probationary period applies
• A police background check, from your home country or province, will be required upon commencement of employment

The Lake Louise Ski Area offers industry competitive compensation and benefits in a great working environment. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. If you are interested in this challenge, please fax or email your resume with cover letter to:
Email: jobs@skilouise.com
Fax: 403-522-1342
Date Posted: August 4, 2010

Housing Maintenance

Ski Area / Company: The Lake Louise Ski Area
Address: Po Box 5
Lake Louise, AB, T0L 1E0
Contact: If you are interested in this challenge, please fax or email your resume with cover letter to:
Email: jobs@skilouise.com
Fax: 403-522-1342
Comments: Reporting to the Maintenance Supervisor and Housing Manager; This is a hands-on, “jack-of-all-trades” position. The ideal candidate must possess strong building trade skills in order to perform highly diversified maintenance duties. There is an opportunity to continue employment for the following season if successful.

Some of the requirements/responsibilities of the position include, but are not limited to:
• Regular & unscheduled inspections and maintenance of all staff buildings & utilities
• Participate in maintaining a high standard of safety
• Follow up and complete work orders and projects
• Accurate record keeping of regular inspections, maintenance, and projects
• Work closely with Building Maintenance, Operations and facility operators, and in cooperation with all departments
• Perform a variety of plumbing maintenance, painting, drywall and carpentry functions.
• Prepare, paint and decorate interior and exterior surfaces as required.
• Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.
• Comply with safety regulations and maintain clean and orderly work areas.
• Troubleshoot, repair, install, and maintain various electrical components, appliances and equipment in accordance with pertinent codes, the preventative maintenance program and departmental procedures.
• Troubleshoot, install, and repair plumbing fixtures, piping, and related equipment.
• Perform necessary work to open clogged sewer lines.
• Ability to comprehend and communicate detailed instructions orally and in writing
• Liaise with Maintenance Supervisor on the progress of work orders.
• Ability to multi-task and establish priorities
• Valid Class 5 Alberta Driver’s license (or international equivalent) with clean driving record (abstract/traffic history report must be provided before commencement of employment)
• Appearance must adhere to LLSA grooming policy
• Follow all LLSA policies and procedures
• Complete other tasks as assigned
• MUST posses strong building trade skills
• Must be a Journeyman Carpenter
• Positive attitude and a team player, good physical condition
• Attention to detail, strong initiative
• A three month probationary period applies
• A police background check, from your home country or province, will be required upon commencement of employment

The Lake Louise Ski Area offers industry competitive compensation and benefits in a great working environment. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. If you are interested in this challenge, please fax or email your resume with cover letter to:
Email: jobs@skilouise.com
Fax: 403-522-1342
Date Posted: July 23, 2010

Reservations Coordinator & Sales Person

Ski Area / Company: Mike Wiegele Helicopter Skiing
Address: Box 159
Blue River, BC  V0E 1J0
Contact: jobs@wiegele.com
www.wiegele.com
Comments: Are you looking for a great job - and a great lifestyle? Do you love the outdoors? Would you like to work for the finest heliski resort in the world? If you share a passion for excellence then learn more about the employment opportunities at Mike Wiegele Helicopter Skiing - where we work hard...and play harder.

Job Description
This position is responsible for reservations and sales functions. The successful candidate will be expected to provide world-class customer service and sales excellence to clients with very high expectations. This position involves coordination of reservations (winter and summer), accounting of payments and guest accounts, and coordination of client requests with other resort departments. There will be extensive guest correspondence and interaction, from first contact to departure and follow up after the trip. Also responsible for various clerical tasks associated with the reservations such as filing, credit card authorization and registration card filing, and guest accounting functions including taking advance payments and providing receipts, posting and transferring charges, and conducting necessary paperwork related to corrections, adjustments, posting of charges.

Qualifications
• 3 to 5 years experience in customer service, reservations and sales.
• A certificate or diploma in a related field preferred.
• Experience in all aspects of customer service.
• Strong working knowledge of hospitality industry principles, methods, practices, and techniques.
• Exceptional conflict resolution, negotiation, and objection handling skills.
• Able to respond quickly in a dynamic and changing environment.
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
• Able to build and maintain lasting relationships with corporate departments, key business partners, and guests.
• Demonstrated knowledge of sales practices, and exceptional customer service and sales skills.
• Professional email and telephone communications and the ability to effectively close sales and provide customer service via both incoming and outgoing calls.
• Able to effectively communicate both verbally and in writing.
• Ability to coordinate and organize meetings, exhibits, and other events.
• High level of proficiency with resort booking software, customer relationship management software, and MS Word and Excel.
• Must have a strong knowledge of written and spoken English.
• Knowledge of a second language (preferably German): spoken & written is an asset.
• Ski industry knowledge.
• Dynamic and energetic personality.
• Must be legally entitled to work in Canada.
• This position is long term.

Location: Mike Wiegele Heli Skiing is located in Blue River, BC, Canada. Blue River is situated on Yellowhead Highway 5 halfway between Kamloops and Jasper. Blue River is paradise to those who love the outdoors. The amazing mountain peaks, and glacier-fed lakes and rivers of the area make for outstanding summer and winter adventure. The small town of Blue River is an excellent base from which to live and explore the pristine wilderness of the BC Interior.
When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practice and good health. Mike Wiegele Helicopter Skiing offers several benefits in addition to competitive wages. We encourage our staff to become actively involved and enjoy the benefits of work at Mike Wiegele Helicopter Skiing while respecting guidelines and policy.

Wage: $16 per hour
Date Posted: July 23, 2010

Reservations Supervisor

Ski Area / Company: Mike Wiegele Helicopter Skiing
Address: Box 159
Blue River, BC  V0E 1J0
Contact: Cindy Byrd
jobs@wiegele.com
www.wiegele.com
Comments: Are you looking for a great job - and a great lifestyle? Do you love the outdoors? Would you like to work for the finest heliski resort in the world? If you share a passion for excellence then learn more about the employment opportunities at Mike Wiegele Helicopter Skiing - where we work hard...and play harder.

Job Description
This position is responsible for reservations and sales functions. The Reservations Supervisor is directly responsible for bookings and will work closely with management, front desk, customer service and guiding services departments. The Reservations Supervisor oversees reservations coordinators providing direction to ensure that customer communications are managed professionally and that customer requests and expectations are recognized and exceeded whenever possible. Maintenance of reservations computer modules and timely reporting of bookings and collections at regular intervals are required. The successful candidate will be expected to provide world-class customer service and sales excellence to clients with very high expectations. This position involves coordination of reservations (winter and summer), accounting of payments and guest accounts, and coordination of client requests with other resort departments. There will be extensive guest correspondence and interaction, from first contact to departure and follow up after the trip. Also responsible for various clerical tasks associated with the reservations such as filing, credit card authorization, and guest accounting functions including taking advance payments and providing receipts, posting and transferring charges, and conducting necessary paperwork related to corrections, adjustments, posting of charges.

Qualifications
• 3-5 years Experience in the hospitality industry specifically with customer service and sales orientation.
• 2+ years of direct work experience in a supervisory capacity.
• Experience in all aspects of customer service management
• Experience with supervision and organizing work assignments.
• Customer facing experience and professional telephone and email communications.
• Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions.
• Strong experience in all aspects of sales, including growth strategies, financial analysis, account development, and business planning.
• Professional email and telephone communications and the ability to effectively close sales and provide customer service via both incoming and outgoing calls.
• Applied skills in personal effectiveness, image, integrity, managing people, working with precision and accuracy, customer relations and decision making.
• Willing to work a flexible schedule coinciding with work volumes.
• Attributes include sales orientation, leadership, strong interpersonal skills, and precise, self-motivated, persuasive and positive personal image.
• Knowledge of a second language (preferably German): spoken & written.
• Knowledge of skiing and ski industry.
• Excellent interpersonal and communication skills.
• Well organized and excellent attention to detail.
• Dynamic and energetic personality.
• Team focused sales approach.
• Problem solving skills.
• High level of proficiency with resort booking software, customer relationship management software, and Microsoft Excel.
• Polished presentation and high level of grooming.
• Second language an asset (German, French, Spanish preferred).
• Full time year-round position based in Blue River, BC.

Location: Mike Wiegele Heli Skiing is located in Blue River, BC, Canada. Blue River is situated on Yellowhead Highway 5 halfway between Kamloops and Jasper. Blue River is paradise to those who love the outdoors. The amazing mountain peaks, and glacier-fed lakes and rivers of the area make for outstanding summer and winter adventure. The small town of Blue River is an excellent base from which to live and explore the pristine wilderness of the BC Interior.
When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practice and good health. Mike Wiegele Helicopter Skiing offers several benefits in addition to competitive wages. We encourage our staff to become actively involved and enjoy the benefits of work at Mike Wiegele Helicopter Skiing while respecting guidelines and policy.

Salary: $18 per hour
Date Posted: July 23, 2010

Mountain School Instructor

Ski Area / Company: Kicking Horse Mountain Resort
Address: Golden, BC
Contact: employment@kickinghorseresort.com
Comments: Mountain School Instructors are responsible for ensuring an excellent guest experience at all of our various Mountain School programs. The successful candidate will be athletic, passionate, and a strong communicator that has a fun and responsible approach to guests and fellow employees and can deliver an incomparable customized learning experience in a safe and encouraging environment.

Accountabilities (All)
• Ensure the safety of all students and guests and provide an exceptional mountain experience through professional instruction on skiing or snowboarding
• Contribute to a professional, supportive environment for other Instructors and KHMR staff
• Maintain records of teaching with Mountain School Administrator
• Engage in daily team meetings, training and other communications necessary to provide a high-quality instructional experience for guests of the resort

CASI/CSIA Level I Ski and Snowboard Instructors
• Provide instruction and support to play centre and children’s programs (a great opportunity for young instructors seeking a start in the mountains)
• Must hold CSIA or CASI Level 1 Instructor certification
• CSCF certified instructors may assist with the weekend Nancy Green Ski Program

CASI/CSIA Level II and III Ski and Snowboard Instructors
• Provide group and private lessons for Adult Clinics
• Participate in Mountain Tour programs when available (for sociable Level 3 CSIA instructors with an entrepreneurial drive)
• Must hold CSIA or CASI Level 2 or 3 Instructor certification

CASI/CSIA Level IV Ski and Snowboard Instructors
• Provide private lessons for Adult Clinics and with the Big Mountain Centre
• Act as leaders to help develop our enthusiastic employees
• Facilitate and coach 11 week Gap Programs
• Expand instructor training and mentoring program for the advancement of our growing staff
• Must hold CSIA or CASI Level 4 Instructor certification

Qualifications
• Relevant CSIA or CASI Level Instructor certification as per above required
• Previous professional work experience in a snow or recreation instructor role as appropriate for given certification level
• Outgoing personality with excellent communication skills
• Passionate about instructing and creating a safe and engaging learning environment
• Passion and enthusiasm for mountain culture, skiing /snowboarding, and resort environment
• First Aid, guiding and/or avalanche certification or training an asset

Essential Skills & Performance Measures
• Effective Communication
• Teamwork & Cooperation
• Commitment to Safety
• Service Excellence
• Adaptability and Flexibility
• Reliability and Follow-Through

Working Conditions
• Some flexibility in hours may be required
• Extended periods of exposure to extreme weather conditions on resort (cold, wind, snow, altitude)
• Successful applicant must have sufficient strength, physical condition, and stamina to be able to conduct on-mountain ski or snowboarding lessons for extended periods of time
• Advanced ability to ski or snowboard through terrain appropriate to certification level and instruction

To Apply
We regret that only those applicants currently eligible to work in Canada without sponsorship may be considered for seasonal roles. To ensure the best possible recruitment experience for all candidates we ask that you please apply for each role you are interested in individually using the application process provided. To apply for the position of Mountain School Instructor, please:
1. Save a copy of your updated professional resume, in Microsoft Word or PDF format only, using the following file name: Mountain School Instructor-Your Last Name.
2. Please briefly outline in the body of the email where you are currently located, how you fit the qualifications outlined above, and why you would like to work for Kicking Horse Mountain Resort
3. Please use subject line Mountain School Instructor-Your Last Name and send to employment@kickinghorseresort.com.

If you have applied using the above process, you will get a confirmation email from Employee Experience that your resume has been received and forwarded to the relevant hiring manager. As roles are filled, we will remove the posting from our website. We regret that due to the volume of applications.
Date Posted: July 23, 2010

Roundhouse Lodge Chef

Ski Area / Company: Whistler Blackcomb
Address: 4545 Blackcomb Way
Whistler, BC  V0N 1B4
Contact: www.whistlerblackcomb.com/jobs
Comments: Whistler Blackcomb’s mission is to create the best memories for you…again and again!

Why you’ll love working in Food & Beverage:
• Best meal benefits
• The world’s best commute to and from our on-mountain locations
• Gain valuable work experience and transferable skills
• Numerous opportunities for career advancement
• Meet great people and make life-long friends… and nobody parties like F&B!

Position Status: Full-time, Seasonal (both winter and summer seasons), Salary position
Seasonal positions can be differentiated from year round jobs as the have predefined start and end dates. These dates may vary due to seasonal business fluctuations.

Operational Scope:
The Roundhouse Lodge is one of North America’s largest mountain-top restaurant, a 1500-seat Market-style outlet serving a diverse assortment of breakfast and lunch cuisines. Located 3800 feet above Whistler Village, the Roundhouse Lodge is heavily utilized by winter and summer traffic, Catering functions, Fresh Tracks Breakfasts and summer barbeques. With a staff of 200 winter employees, the Roundhouse Lodge is a major contributor to the bottom line success of the Food and Beverage Division.

Your Responsibilities:
• Accountable for all kitchen operations
• Meeting/exceeding established targets and standards for employee satisfaction, guest satisfaction and financial performance, food sales, operating expenses, control systems, operating standards, people management and the development of unique experiences for our guests
• Responsible for the development and training of culinary employees.
• Responsible for the development of menus, standardized recipes and relevant menu costs for all food and beverage items.
• Responsible for maintaining and enforcement of Whistler Blackcomb’s HACCP and Food Safe programs
• Ensure Food Safety compliance with regards to training, temperature monitoring, cleaning schedules and weekly internal auditing.

The Chef supports the Roundhouse Lodge Manager with strategic and future planning as it relates to the conceptual development of new F&B experiences.

Leadership Responsibilities:
This person recognizes, captures, enhances and carries the collective energy that exists in their business unit around operations and or ideas from the planning stage to the execution stage and recognizes staff on the spot for exemplifying this behaviour.

This person creates an environment where the mission and vision of the business flows freely from top to bottom by living and breathing the culture and checking all decisions against the divisions Strategic Plan.

This person generates energy in a group environment by involving staff and telling the stories that inspire and empower them to meet and exceed the goals. Knows that promises to guests and staff are empty until they are fulfilled.

Is aware of their work environment and constantly questions “Quality” on people, operations, services levels, signage, standards and business practices. Understands the Quality/profit balance by not sacrificing standards for profit. Prefers to drive sales or increase efficiencies rather then cut costs to make budget.

This person views all aspects of their business unit through the eyes of a guest and deals with cleanliness that contravenes basic standards. Is unable to walk by garbage, unsightly areas, uniforms or objects without providing or arranging immediate needed attention. Coaches others around to do the same. Assumes ownership of their business unit’s equipment as if it were their own.

This person meets with the team more than once a week to relay information vital to the team’s success. Reports success immediately. Understands the difference between fast and too fast, at the expense of sacrificing guest and staff experiences.

Emotional Intelligence:
Has an understanding of their influence on others and uses it to express themselves to others in a conflict situation but not in an overbearing way. The ability to manage and regulate their behaviour in changing situations and acts appropriately. Is able to understand what their guests and staff are saying and feeling and why they feel and act the way that they do. Clearly understands the needs and concerns of internal and external guests and has the ability to match the needs and concerns to our service strategy.

Qualifications:
• Live and work by our core values: Teamplay, Employee Experience, Striving to be the Best, Customer Loyalty, Honesty and Integrity, Community and Environment, and Uncompromising Safety.
• 5 years Culinary supervisory or management experience in a high-volume food and beverage customer service environment.
• Post secondary education in Hospitality or Business management or related field an asset
• Serving it Right Licencee an asset
• Foodsafe Level II required – we will train
• Proof of clear criminal record check

Reports to: Manager – Roundhouse Lodge
Date Posted: July 23, 2010

Journeyman Millwright (3 Full-time, year round)

Ski Area / Company: Whistler Blackcomb
Address: 4545 Blackcomb Way
Whistler, BC  V0N 1B4
Contact: www.whistlerblackcomb.com/jobs
Comments: Lift Maintenance Millwright (Ticketed Trades)
Whistler Blackcomb’s mission is to create the best memories for you…again and again!

Top five reasons to work in Maintenance:
1. Working outside in Whistler British Columbia
2. Once in a lifetime learning experience
3. Best schedule – 3 days off every week.
4. Every single working day presents challenges different from the last day
5. Great team environment

Position Status: Full Time (30-40 hours/week) Part Time (16-29 hours/week) Seasonal, Hourly
Seasonal positions can be differentiated from year round jobs as the have predefined start and end dates. These dates may vary due to seasonal business fluctuations.

Job Summary:
Whistler Blackcomb Millwrights install, maintain, repair and troubleshoot lift equipment, industrial machinery and mechanical equipment.

What you’ll be doing:
• Read diagrams, schematic drawings and manufactures manuals to determine work procedures.
• Operate lift equipment
• Fit bearings, align gears and shafts, attach motors, connect couplings and belt, rebuild sheave trains, rebuild and service grips, and other lift related equipment all to manufactures specs.
• Align and test equipment and make necessary adjustments.
• Perform preventive and operational maintenance using the procedures recommended by the manufacture and developed within our department to meet regulatory and code requirements.
• Troubleshoot hydraulic, pneumatic and lift related equipment.
• Keep accurate records of work performed as well as parts used to assist in PM planning and inventory control.
• Ensure work orders, time sheets and lift logs are filled out correctly, legibly and returned in a timely manner.
• Assist the lift operations department in the development and training of lift operations staff.
• Assist other mountain departments when requested to by your supervisor or lead hand.
• Assist in the transport of mountain staff and guests to ensure a smooth operation.
• Supervise the work of lift maintenance apprentices and helpers.
• Constantly monitor the safety of yourself, fellow workers and guests.
• Complete our in-house training programs including but not limited to working from heights, snowmobile, truck, crane and lift ops.
• Use safe rigging practices.
• Millwrights also perform routine maintenance activities, such as cleaning and lubricating equipment and investigating breakdowns.
• Follow the guidelines set out in the Whistler Blackcomb employee handbook.

Working conditions:
• Working conditions for millwrights vary from one job to another. You will be exposed to a variety of weather conditions. Hours of work vary: shift work and some overtime may be required.
• The work environment may be noisy, and there may be some risk of injury involved in working with heavy equipment. The proper care and use of personal and company safety equipment is mandatory.
• You will be required to work at heights in all weather conditions

Skills and abilities:
To be successful, Whistler Blackcomb tradespeople need:
• The strength and stamina required to work with heavy equipment weighing in excess of 25kg.
• Good coordination and manual dexterity
• The ability to visualize a layout by looking at plans and blueprints.
• The ability to comprehend and troubleshoot mechanical systems.
• The ability to get along with and sometimes supervise the work of others.
• Ski area experience a must

Reports to: Lift Maintenance Supervisor & Manager
Date Posted: July 18, 2010

Various Summer Positions

Ski Area / Company: Panorama Mountain Resort
Address: Invermere BC
Contact: nicole.morgan@panoramaresort.com
Comments: We are looking for golfers, mountain bikers, hikers, swimmers, and those who want to work in a fun mountain environment for the summer!

We are now hiring Guest Services Agents, Lift Attendants, Housekeepers, Golf Course employees, Rental and Retail Agents, along with several full time-year round positions.

Email: nicole.morgan@panoramaresort.com

Please visit www.panoramaresort.com/employment for more info!
Date Posted: July 18, 2010

Ski Area Manager (Seasonal/possibility of Full Time)

Ski Area / Company: Misery Mountain Ski Area
Address: 10408-89St
Peace River, AB T8S 1N9
Contact: by email at hr@miserymountain.com
Comments: We are a non mountain ski area.

POSITION SUMMARY
Plan, organize, direct and control the operations of Misery Mountain.

QUALIFICATIONS
Completion of a university or college program in ski resort operations and management, business administration or in a discipline related to facility operation and maintenance OR an equivalent of technical training and experience in facility operations. Five to ten years experience in ski area management. Well-developed interpersonal skills to deal effectively with a variety of people. The ability to work in a fast paced consumer driven environment and make responsible decisions quickly, as is the ability to organize goals and manage projects. Effective communication and organizational skills to handle the administrative functions of the position. Final candidates for this position will be asked to undergo a security screening.

For complete job description or to apply please email hr@miserymountain.com

Deadline for submission July 24, 2010
Start date negotiable (prefer September 1st)
Date Posted: July 13, 2010

Sous Chef

Ski Area / Company: Kicking Horse Mountain Resort
Address: PO Box 839, 1500 Kicking Horse Trail,
Golden, BC V0A 1H0
Contact: employment@kickinghorseresort.com
Comments: The Sous Chef will be responsible for assisting the Chef with menu planning, ordering, food preparation and general administration duties, as well as providing leadership at the peer level. They ensure that food preparation, quality, consistency, cleanliness, and sanitation of work areas and equipment meet and exceed established standards, act as team lead in the absence of the Chef, and assist the team in ensuring kitchen procedures are carried out completely for each shift.
This role works closely with the Chef to ensure food preparation and planning of special events exceeds guest expectations to provide the finest mountain dining experience. This role is also responsible for assisting with maintaining equipment, purchasing, and administrative tasks.

Accountabilities:

*Act as key role in absence of Chef in calling the line and communicating with servers and expediters
*Assess any needs for preparation work or supplies prior to service and communicate any issues to manager prior to service
*Ensure food is received, stored, handled and prepared in a hygienic and Food Safe compliant manner
*Update inventory lists for communication to manager
*Ensure closing procedures are fully completed for all stations
*Maintain delivery list for items to be delivered from WTG
*Prepare, cook, and plate food to establish standards for quality and presentation
*Ensure that food is received, stored, handled and prepared in a hygienic and safe manner
*Participate in all team orientation, team meetings, regular cleaning, and season-end clean and close procedures
*Assist Chef with supervision and training of kitchen staff in outlet
*Assist with inventory and menu development as needed
*Maintain effective communication through restaurant and with teammates
*Ensure all cooks maintain a clean and safe work space at all times
*Plan and develop catering events, wine dinners, and other special functions

Qualifications:

*3 years previous experience in a food preparation role in a professional dining establishment
*Previous experience leading a line and ensuring food and presentation standards are maintained
*Love of, and passion for, food and cooking
*Culinary training, education or diploma an asset
*Food Safe or other food handling certification an asset

To Apply:
We regret that only those applicants currently eligible to work in Canada without sponsorship may be considered for seasonal roles. To ensure the best possible recruitment experience for all candidates we ask that you please apply for each role you are interested in individually using the application process provided. To apply for the position of Sous Chef, please:

1. Save a copy of your updated professional resume, in Microsoft Word or PDF format only, using the following file name: Sous Chef-Your Last Name.
2. Please briefly outline in the body of the email where you are currently located, how you fit the qualifications outlined above, and why you would like to work for Kicking Horse Mountain Resort
3. Please use subject line Sous Chef-Your Last Name and send to employment@kickinghorseresort.com.

If you have applied using the above process, you will get a confirmation email from Employee Experience that your resume has been received and forwarded to the relevant hiring manager. As roles are filled, we will remove the posting from our website. We regret that due to the volume of applications received, we will connect with our shortlisted candidates directly and cannot provide the status of individual applications.

Thank you for following these guidelines to make sure your application is received and processed correctly for our Summer 2010 Season! We handle all applications in confidence in accordance with our Privacy Policy.

We look forward to the possibility of working with you for an excellent Summer 2010!
Date Posted: July 13, 2010

Guest Services Agent

Ski Area / Company: Kicking Horse Mountain Resort
Address: PO Box 839, 1500 Kicking Horse Trail,
Golden, BC V0A 1H0
Contact: employment@kickinghorseresort.com
Comments: The Guest Services Agent is the hub of communication between the resort and our guests. The Guest Services Agent is responsible for daily ticket sales, cash handling and customer service functions in a dynamic and fast-paced environment. This role provides guests with accurate, up-to-date information about the daily operations of the resort as well as available products and services.

Key Responsibilities:

*Provide day ticket sales, cash handling, and seasons pass sales for guests
*Assist with daily cash-outs, ensuring accurate cash counting and balances
*Process staff pass requests, print and distribute passes
*Respond to in person, email and phone enquiries
*Promote and sell KHMR ticket-related products and services and other experiences and products available at the resort
*Address customer service related questions and concerns
*Resolve guest issues, escalating to Guest Services team leaders where appropriate
*Tidy and stock displays and brochure racks

Qualifications:

*Previous professional work experience in a customer service role
*Previous cash-handling experience
*Proficiency with MS Office (Word, Excel, Outlook)
*Previous experience in a mountain or resort setting an asset
*Proficiency with Point-of-Sale (POS) systems an asset

To Apply:
We regret that only those applicants currently eligible to work in Canada without sponsorship may be considered for seasonal roles. To ensure the best possible recruitment experience for all candidates we ask that you please apply for each role you are interested in individually using the application process provided. To apply for the position of Guest Services Agent, please:

1. Save a copy of your updated professional resume, in Microsoft Word or PDF format only, using the following file name: Guest Services Agent-Your Last Name.
2. Please briefly outline in the body of the email where you are currently located, how you fit the qualifications outlined above, and why you would like to work for Kicking Horse Mountain Resort
3. Please use subject line Guest Services Agent-Your Last Name and send to employment@kickinghorseresort.com.

If you have applied using the above process, you will get a confirmation email from Employee Experience that your resume has been received and forwarded to the relevant hiring manager. As roles are filled, we will remove the posting from our website. We regret that due to the volume of applications received, we will connect with our shortlisted candidates directly and cannot provide the status of individual applications.

Thank you for following these guidelines to make sure your application is received and processed correctly for our Summer 2010 Season! We handle all applications in confidence in accordance with our Privacy Policy.

We look forward to the possibility of working with you for an excellent Summer 2010!
Date Posted: July 13, 2010

Ski and Snow board Instructors

Ski Area / Company: Mount Washington
Address: #1 Strathcona Parkway
Mount Washington, BC
V9J 1L0
Contact: snowschool@mountwashington.ca
Comments: Mount Washington Alpine Resort located on beautiful Vancouver Island on the West Coast of Canada, is currently seeking part time & full time Ski & Snowboard professionals for the 2010-11 Season to work within our Mountain kids, and school groups programs. Pros will also assist in the Adult and seasonal programs as required. Not only can you ski and ride over 1000cm of annual snowfall, but you can also golf, mountain bike and surf on your days off!! We offer a competitive salary, staff benefits, and regular training sessions with Level 4 instructors to help you achieve that next level of certification. Full time pros are guaranteed 4 hours of pay per day and all staff are able to earn higher rates of pay for request lessons. All applicants should hold a minimum of a level 1 certification. Dual certification and higher levels of certification would be considered an asset when applying. Level 1 Ski and Board pros can expect to earn between $9-10.50 per hour. Level 2 Ski and Board pros can expect to earn between $11-13 per hour, and Level 3 Ski and Board pros can expect to earn between $13.50 –16 per hour.
 
Please submit resumes to the attention of the Snow School Director by email to: snowschool@mountwashington.ca
 
Applications may also be faxed to 250 338-7295
Date Posted: July 6, 2010

Resort Sales Coordinator

Ski Area / Company: Kicking Horse Mountain Resort
Address: PO Box 839, 1500 Kicking Horse Trail
Golden, BC V0A 1H0
Contact: employment@kickinghorseresort.com
Comments: Role Summary:
The Resort Sales Coordinator is responsible for the coordination and administration of the Sales function within the Sales & Marketing team. Reporting to the In Resort Sales Manager, the Sales Coordinator will provide key support through administering, updating and maintaining sales contracts, sales reporting, providing general administrative support to the In Resort Sales Manager and Sales Representatives, ensuring that wholesale, group and wedding contracts are executed within established service standards and guest expectations, and coordinating with other internal stakeholders as required.

Reporting Relationships:
Reports to the In Resort Sales Manager Supports the In Resort Sales Manager and Sales Representatives

Work Teams:
Sales & Marketing

Critical Deliverables:
*Effective and efficient administration and coordination of the Sales function through contract administration, group, tour and wedding event execution, sales reporting, liaison with internal operational partners, and follow up with clients.
*Provides general support to the Sales Representatives and In Resort Sales Manager.

Accountabilities:
*Provide administrative and business support to the sales team
*Develop, update, and maintain sales contracts for new and existing clients
*Liaise with Marketing Coordinator to ensure sales team have adequate updated collateral as needed
*Coordinate sales packages and presentations
*Maintain pricing and packaging grids and sheets to update website, KHC and internal partners
*Assist in arranging travel and preparing expense reports for Sales Representatives and In-Resort Sales Manager
*Coordinate group, wedding and wholesale delivery, communicating actively with internal stakeholders and ensuring that events and contracts are delivered to guest expectations
*Update function sheets as needed
*Assist sales team in following up with customers and clients and participating in outbound communications
*Track sales for various channels against established targets, reporting for regular meetings
*Assist team in the creation of the annual Sales Plan, track and update group on annual initiatives to ensure execution of the Sales strategy
*Provide coordination of networking, conference and other business development opportunities
*Provide wedding and event coordination in partnership with operational managers (Food & Beverage, Guest Services, Mountain Operations, Maintenance, Mountain School & Retail)
*Perform regular maintenance to ensure sales database is up to date and customer information is tracked

Requirements:
*2 years previous experience support or assisting a sales department, team or function within a professional organization
*Previous experience utilizing customer relationship management or database programs
*Fluency and proficiency with Microsoft Windows and Office (Word, Excel, and Outlook) required
*Minimum 1 year previous experience in event coordination, assistance and/or fulfillment Previous experience updating and administering sales contracts
*Previous experience within the resort, hotel, tour, travel or recreation industry a strong asset
*Post secondary education (degree, certificate, or diploma) in Sales, Marketing, Recreation, Business, Commerce or related field an asset
*Previous experience in food & beverage, catering, or wedding coordination an asset

Essential Skills & Performance Measures:
*Adaptability
*Communication
*Detail Orientation
*Effective Communication
*Organization
*Service Excellence
*Teamwork for Results

Working Conditions & Occupational Requirements:
*Must be able to work flexible hours, including evenings and weekends
*Standard office environment with standing, light lifting, and some computer work required
*May be exposed to severe weather conditions on resort (snow, cold, wind) and must be able to access all resort locations, including mid-mountain locations

To Apply:
We regret that only those applicants currently eligible to work in Canada without sponsorship may be considered for seasonal roles. To ensure the best possible recruitment experience for all candidates we ask that you please apply for each role you are interested in individually using the application process provided. To apply for the position of Resort Sales Coordinator, please:
1. Save a copy of your updated professional resume, in Microsoft Word or PDF format only, using the following file name: SALES – Coordinator - Your Last Name.
2. Please briefly outline in the body of the email where you are currently located, how you fit the qualifications outlined above, and why you would like to work for Kicking Horse Mountain Resort
3. Please use subject line SALES – Coordinator -Your Last Name and send to employment@kickinghorseresort.com.

If you have applied using the above process, you will get a confirmation email from Employee Experience that your resume has been received and forwarded to the relevant hiring manager. As roles are filled, we will remove the posting from our website. We regret that due to the volume of applications received, we will connect with our shortlisted candidates directly and cannot provide the status of individual applications.

Thank you for following these guidelines to make sure your application is received and processed correctly. We handle all applications in confidence in accordance with our Privacy Policy.
Date Posted: July 6, 2010

Director, Sales & Marketing

Ski Area / Company: Kicking Horse Mountain Resort
Address: 1500 Kicking Horse Trail
Golden, BC V0A 1H0
Contact: Application instructions are available at www.KickingHorseResort.com/employment
Comments: Kicking Horse Mountain Resort, a Destination resort in Golden, BC, is seeking a dynamic Sales & Marketing Director.

Your qualifications include: a proven track record in Sales & Marketing growth initiatives, exceptional leadership skills and a commitment to create a positive, productive and professional environment.

You have 5 to 10 years of senior level experience in a Sales & Marketing role and experience within the resort, tourism, recreation or hotel industry. You have a business degree in Sales and Marketing or a related degree. You are a strategic thinker, results oriented and a team leader as well as love the idea of growing with a young destination resort. What you can expect is a competitive salary, benefits, perks and an outstanding quality of life in a true Mountain community.

Date Posted: July 6, 2010

Summertime day and evening second cook

Ski Area / Company: Panorama Mountain Resort
Address: 2030 Summit Drive, Panorama, B.C.  V0A 1T0
Contact: kathryn.nyland@panoramaresort.com
Comments: We are seeking 2 cooks for immediate employment. The best candidates for this role will possess a great attitude and desire to learn! Additional requirements include:

o Experience in working some stations of a multiple outlet operation
o Basic knowledge of the operation of Catering/Conventions
o Great people skills, fun, energetic, out going
o Able to stand for long periods of time
o Able to lift and carry up to 50 lbs.
o Strong communication skills

Experience in the kitchen is a great asset, but training will be provided. Wage will be determined based on experience and/or education.

Along with your employment with Panorama, you will also gain a free season's pass to our hill and discounted priveleges with other lift-assisted hillss. Additionally, you are eligible for discounts at all food and beverage outlets, retail locations, and 3rd party operators (like white water rafting, ATV'ing, etc.). Staff accommodation is available for this position.

Please apply to kathryn.nyland@panoramaresort.com

Panorama Mountain Village is set in the rugged Purcell Mountains, on the edge of British Columbia’s Rocky Mountains. Panorama is about 10 hours East of Vancouver, 2.5 hours West of Calgary, AB, and 1.5 hours from Banff, AB. Our nearest town is Invermere, about 18 KMs away.
Date Posted: June 29, 2010

Houseperson

Ski Area / Company: Panorama Mountain Resort
Address: 2030 Summit Drive, Panorama, B.C.  V0A 1T0
Contact: ben.meyers@panoramaresort.com or phone Ben on 250-341-3065
Comments: Do you have a ‘can-do’ attitude? Are you passionate about team work? Have you ever dreamt about living and working on a holiday resort? If so, then we have the opportunity for you. Panorama Mountain Village, a leading golf, ski, biking and outdoor adventure resort located in the scenic beauty of Rocky Mountains, is currently seeking a dedicated Houseperson to support the Housekeeping department.

Description:
As an integral part of the Lodging division, you will help to ensure the smooth, efficient, clean and fun operation of the Housekeeping department! You will replenish supplies in the appropriate housekeeping and public areas, and assist with cleaning when necessary. You are a people-oriented individual who is comfortable initiating conversation and interacting with guests from a variety of diverse nationalities, backgrounds and cultures. You are able to respond to the guest in a courteous and professional manner, primarily at the request of Front Desk.

Essential functions:
• Clean and maintain public areas (lobbies, hot tub change areas, Fireside room, laundries, stairwells, hallways, BBQ, ski lockers, public washrooms) on a consistent basis.
• Maintain supply/stock rooms.
• Assist Front Desk with guest services: delivering messages, cribs and/or highchairs, and other deliveries, luggage carrying.
• Must communicate effectively and positively with guests, coworkers and other departments.
• Ensure that all reasonable precautions are taken to prevent the theft or willful damage to guests’ luggage and property. Maintain all equipment (luggage carts) and storage rooms (clean, tidy and secure).
• Check and secure guests’ items such as skis, snowboards, bicycles and baggage in the facilities provided by Panorama when requested.

Experience/Requirements:
• WHMIS an asset.
• Janitorial and hotel experience an asset.
• High school completion.
• Good physical condition as job involves many stairs and manual labour.
• Must have a valid Class 4 Driver’s license
• Must have customer service experience and excellent interpersonal skills
• Must be in good physical condition and able to lift heavy objects.

Contact Details:
Please note that a driver’s license is required for this position. Please include details of your driver’s license when submitting your application to ben.meyers@panoramaresort.com. For any further information please see the panorama website http://www.panoramaresort.com or contact Ben at the above email address or on 250-341-3065.
Date Posted: June 29, 2010

Gondola Operations Supervisor

Ski Area / Company: Sunshine Village
Address: P.O. Box 1510
Banff, AB  T1L1J5
Contact: jobs@skibanff.com
Tel 403-762-6546
Comments: The primary responsibility of the Gondola Operations Supervisor is to manage the successful operation of the Gondola Operations Department. This includes overseeing the day-to-day operations of our high-speed 8 passenger gondola and effectively managing approximately 30 seasonal staff members. We require an energetic and mature individual who has a passion for the ski industry. This is a full-time seasonal position, working from August/September 2010 – May 2011.

Essential Functions

•Understand and train gondola operators and foremen on all aspects of the job, including but not limited to:
•Safe work practices and checks in accordance with the Gondola Operation Manual and Sunshine Village’s Health and Safety policy, including familiarity with WHIMIS
•Safely load and un-load guests, freight and equipment
•Gondola mechanical and electrical faults
•Learn to operate radio’s and understand specific radio procedures
•Learn and perform the ticket scanning system, including operation and maintenance of ticket scanners
•Manage annual departmental budget
•Creation of work schedules and monitoring the time management system
•Recruitment of the gondola operations staff and foremen in conjunction with the human resources department
•Perform performance appraisals, disciplinary action and provide feedback to staff
•Conduct safety meetings, review safety plans and concerns with staff on a regular basis
•A comprehensive understanding of the mechanical workings of the “Poma” Gondola

Experience/Requirements
•Proven experience training and supervising staff
•Ability to take initiative
•Able to build and maintain professional working relationships with staff and other departments
•Office skills including use of Microsoft office suite
•Customer service experience
•In good physical condition to both lift and push heavy items and withstand harsh weather conditions (cold and snow)
•Exceptional communication and organizational skills
•Ability to comprehend and execute tasks with respect to the gondola operations manual and our safety standards
•Experience with heavy machinery
•Intermediate skier/snowboarder

This position includes a multi-area ski pass to Sunshine Village & other resorts, a staff event calendar for experiencing the Rockies, and subsidized transportation from Banff and Canmore to Sunshine.

Interested applicants please apply online or send a resume and cover letter stating the job title in the subject line to: jobs@skibanff.com. Thank you to all applicants for applying but we will only contact those well qualified for the position
Date Posted: June 29, 2010

Carpenter

Ski Area / Company: Sunshine Village
Address: P.O. Box 1510
Banff, AB  T1L1J5
Contact: jobs@skibanff.com
www.skibanff.com/employment
Comments: This position supports operating departments with respect to all carpentry projects and repairs within Sunshine Village facilities, as well as assisting where possible with any other operational problems while contributing to the overall workload of the Building Maintenance Department. This role is a permanent, year-round position.

Essential Function
•Carpentry
•Drywall repair
•Flooring
•Painting
•Minor plumbing

Experience/Requirements
•General handyman/woman with specific experience in carpentry
•Inter-provincial Alberta Carpentry Trade Certificate (Journeyman) is an asset
•Previous experience working with HVAC equipment is preferred
•Experience in the operation of a large outdoor hot tub and minor plumbing repairs are an asset
•Drywall repairs, painting, cabinet making and flooring repairs
•Versatile and picks up new tasks quickly
•Responsible and reliable

This position includes a multi-area ski pass to Sunshine Village & other resorts, a staff event calendar for experiencing the Rockies, subsidized transportation from Banff and Canmore to Sunshine and Benefit package after the probationary period has been completed.

Interested applicants please apply online or send a resume and cover letter stating the job title in the subject line to: jobs@skibanff.com. Thank you to all applicants for applying but we will only contact those suitable for the position.
Date Posted: June 29, 2010

Plumber/Gas Fitter Apprentice

Ski Area / Company: Sunshine Village
Address: P.O. Box 1510
Banff, AB  T1L1J5
Contact: jobs@skibanff.com
www.skibanff.com/employment
Comments: To support operating departments with respect to all plumbing or gas related problems within the Sunshine Village facilities. To assist where able with any other operational problems, contributing to the overall workload of the Building Maintenance Department. This is a permanent, year-round position.

Essential Functions
•Respond to all plumbing and gas related issues- assess and rectify where possible in a timely, efficient manner.
•Assist and help maintain the Daylodge and Hotel boiler systems along with the heating systems of all other Sunshine Village buildings
•Consult with all operating departments with regards to any existing or foreseeable problems to be rectified
•Assist with other maintenance issues when required

Experience/Requirements
•Apprentice plumber/ Gasfitter
•Ability to troubleshoot and rectify a large variety of operational problems
•Versatility and capability in other building related trades.
•Strong written and verbal communication skills
•Ability to work within a team environment
•Effective problem solving skills
•Some outdoor work involved
•Responsible and reliable

This position includes a multi-area ski pass to Sunshine Village & other resorts, a staff event calendar for experiencing the Rockies, subsidized transportation from Banff and Canmore to Sunshine and a benefit package after the probationary period has been completed.

Interested applicants please apply online or send a resume and cover letter stating the job title in the subject line to: jobs@skibanff.com. Please state your current apprenticeship details in your application. Thank you to all applicants for applying but we will only contact those suitable for the position.
Date Posted: June 29, 2010

Ski and Snowboard Instructors

Ski Area / Company: Cypress Mountain
Address: PO Box 91252
West Vancouver, BC  V7V 3N9
Contact: Claire Halley, Human Resources jobs@cypressmountain.com
or fax 604 926 9441
Comments: Cypress Mountain, Vancouver’s Only BIG MOUNTAIN Experience and British Columbia's only GOLD-MEDAL OLYMPIC Mountain!
At Cypress, you can WORK where you LOVE to PLAY!
Applications are being accepted for Certified Ski and Snowboard Instructors for the 2010.11 Winter Season!
Check us out at www.cypressmountain.com/employment for details!

Ski and Snowboard Instructors have the enviable job of spending their days on the slopes. These patient individuals teach everyone from wee tots to active seniors how to improve their skiing and snowboarding skills. They are also ambassadors on the mountain to ensure guests have a successful day and will return. The work is dependant on customer demand, so ski breaks are common within the work day.

Responsibilities:
Teaching duties relative to certification and experience with adults and or children in both groups and private lessons
Participation in training clinics
Be familiar with lessons and pricing to continue to promote skill development
Actively assist guests to remain in the sport
Knowledge, Skills and Abilities:
Minimum level 1 CSIA / CASI / CANSI or equivalent
Outstanding verbal and written skills
Polished interpersonal and motivational skills
Highly organized
Team player
Second language a definite asset
Date Posted: June 29, 2010

Ski and Snowboard Instructor

Ski Area / Company: Whistler Blackcomb
Address: 4545 Blackcomb Way,
Whistler, BC  V0N 1B4
Contact: www.whistlerblackcomb.com/jobs
Comments: What you’ll be doing:
• To continually strive to exceed our Guest’s expectations and to create memories for guests and staff as the best mountain experience again and again.
• To supervise a group of guests on Whistler or Blackcomb Mountain in a variety of activities including instruction, safety, lunch and special events.
• To perform morning registration and afternoon clean up duties as assigned.
• To be familiar with all Ski and Snowboard School programs, prices and lesson times, in order to be a source of information to our guests.
• To provide written and verbal communication on each student's at the completion of each lesson.
• To follow the guidelines and safety rules as outlined in the Safety Manual.
• To attend all mandatory training sessions.
Date Posted: June 29, 2010

Retail Salesperson

Ski Area / Company: Mount Washington Alpine Resort
Address: #1 Strathcona Parkway
Mount Washington, BC  V9J 1L0
Contact: Apply online at http://hr.mountwashington.ca or via email at jobs@mountwashington.ca
Comments: Working at Altitude Sport and Gift is a fun and rewarding job. We have the front line sales position here on Mount Washington, which allows us to get to know all of our customers and fellow employees, and everything that is going on here in our Alpine playground. Our salespeople are here to inform and help our customers have the best vacation experience we can provide. By using your knowledge we can help find a little something for all our guest to take home with them.

Duties and Responsibilities:
Customer Service
Accurate cash handling
Knowledgeable advice with our product
Ensuring waivers are filled out accurately and completely
Creating an attractive store atmosphere
Merchandising
Maintaining a clean and tidy store

Skills and Abilities
Strong interpersonal skills
Outgoing Personality
Accuracy when dealing with cash and media
Ability to Multi task
Time management skill
Desire to learn, and be able to inform customers of new technology
Interest in working in the Alpine Setting
Some lifting is required, as well as the ability to climb a ladder
Good Physical condition is required as we climb a lot of stairs
Date Posted: June 29, 2010

Wilderness Lodge Supervisor and Host

Ski Area / Company: Selkirk Wilderness Skiing Ltd.
Address: PO Box 10, Meadow Creek, BC V0G1N0
Contact: Irene Brinkman
info@selkirkwilderness.com
fax 250-366-4419
Comments: This is a highly intense service oriented position. As Lodge Supervisor you will be:
Living at the lodge with guests and staff.
The lead guest services provider, anticipating and catering to guest’s needs and concerns.
An enthusiastic and energetic host, able to work long hours with good cheer and a sense of humour. As such, you will be setting the tone for the lodge.
A part of our supervisory team: overseeing food services, housekeeping and lodge maintenance staff (10 people).
The liason between the lodge staff and senior management.
Leading by example and providing direction to the staff, maintaining and promoting a harmonious working climate that will maximize employee morale.
Using your excellent communication skills to handle difficult situations with diplomacy and tact.
Responsible for preparing and maintaining lodge staff schedules and reviews.
Responsible for sales and inventory in our retail shop.
Leading a stretching class for the guests every morning.
An integral part of our mountain safety program and must be prepared to operate a snowmobile.
Familiar with the operation of the hydroelectric system, diesel generators, hot tub, fire safety program and general maintenance of the lodge.

Requirements and Qualifications
Track record of exceptional hospitality and customer experience
Well developed people management skills and previous staff supervisory experience
Computer literacy: proficiency with Word, Excel and email programs
Intermediate skier or snowboarder
Love of the outdoors and a desire to live in a mountain environment
Serve it Right
First Aid and CPR
Food Safe
B.C. Driver’s Licence
Date Posted: June 21, 2010

Ticketing Supervisor

Ski Area / Company: Nakiska Ski Resort
Address: Kananaskis, AB
Contact: hr@skinakiska.com
FAX:403-591-7780
Comments: The Resorts of the Canadian Rockies Inc. is looking to fill the full time, year round position of a TICKETING SUPERVISOR at Nakiska Ski Resort. Reporting to the Admin/ Human Resources Manager, the ideal candidate will be an excellent communicator and team player. We focus on building and maintaining long lasting relationships with our staff and guests and encourage you to come “Experience the Ultimate” and be a part of our Nakiska Administration Team.

This is an exciting opportunity to work for the largest private owner/operator of ski resorts in North America, proudly operating Fernie Alpine Resort and Kimberley Alpine Resort.

Responsibilities and Duties include, but are not limited to:
Ø Daily collection and verification of cash outs from each department
Ø Working with individuals to determine reasons for cash outs being out of balance and providing guidance for effective cashing out
Ø Daily distribution and collection of floats to each department, monitoring float balances and performing spot checks to verify accuracy.
Ø Monitoring levels of coin/change available to each cash handler, ordering money from the bank on a weekly basis to ensure sufficient change is available for each department.
Ø A/R and A/P processing
Ø ATM management
Ø Maintaining daily counts of both petty cash and main float
Ø Keeping inventory of season pass cards, ticket vouchers, etc.
Ø Assisting the Race Coordinator on the winter Race Program, including deposit requests, preparing invoices and printing ticket vouchers for teams
Ø Have fluent knowledge of the RCR POS, Monaris system, the pricing structure of all ticket products, promotions and discounts available
Ø Supervise and Train Ticketing Assistant and Agents
Ø Handle customer concerns/complaints
Ø Prepare performance evaluations and discuss with Ticketing staff
Ø To be familiar with and adhere to company health and safety policy and emergency response plans

Qualifications:
Ø Cash Handling Experience
Ø Supervisory experience in a Ski Resort

RCR offers industry competitive compensation and benefits in a great working environment. Compensation ranges from $15.00 to $18.00 based on experience. We thank all applicants for their interest in Resorts of the Canadian Rockies; however only those candidates selected for an interview will be contacted. If you are interested in this opportunity, please fax or email your Resume to:

How to Apply:
Human Resources Manager
Nakiska Ski Resort
Kananaskis, Alberta
Fax: 403.591.7780
hr@skinakiska.com
Date Posted: June 15, 2010

Ski Patroller

Ski Area / Company: Nakiska Ski Resort
Address: Kananaskis, AB
Contact: hr@skinakiska.com
FAX:403-591-7780
Comments: Start Date: November 2010

The Resorts of the Canadian Rockies Inc. is looking to fill the full time, seasonal position of a Ski Patroller at the Nakiska Ski Resort. Reporting to the Ski Patrol Director, the ideal candidate will be an excellent communicator and team player. We focus on building and maintaining long lasting relationships with our staff and guests and encourage you to come “Experience the Ultimate” and be a part of our Nakiska Operations Team.

This is an exciting opportunity to work for the largest private owner/operator of ski resorts in North America, proudly operating Fernie Alpine Resort and Kimberley Alpine Resort.

Some of the responsibilities for the position include, but not limited to:

- By performing regular run checks, patrollers must monitor the safety of the hill identifying and monitoring safety hazards, marginal conditions, fencing, run signs etc
- Setting fences
- Assisting with race course setting and monitoring
- Following communication protocols
- To respond to accidents on the mountain, providing emergency first aid
- Transport patients and skiers/snowboarders who are unable to transport themselves
- Manage crowd control
- To accurately complete all required paper work
- Participate in avalanche control under the direction of the Director of Snow Safety
- To monitor the conduct of staff and guests on the resort, enforcing the Alpine Responsibility Code
- To assist with incidents involving intoxicated skiers/riders
- Able to operate snowmobile

Qualifications:
- Must have minimum 80 hour First Aid training certification
- Must have current CPR certification
- Must be an expert level skier or snowboarder
- Avalanche Certification is preferred although not required

RCR offers industry competitive compensation and benefits in a great working environment. Compensation ranges from $12.50 to $15.50 based on experience. We thank all applicants for their interest in Resorts of the Canadian Rockies; however only those candidates selected for an interview will be contacted. If you are interested in this opportunity, please fax or email your Resume to:

Human Resources Manager
Nakiska Ski Resort
Kananaskis, Alberta
Fax: 403.591.7780
hr@skinakiska.com 
Date Posted: June 15, 2010

Ski Instructor - Level 1

Ski Area / Company: Nakiska Ski Resort
Address: Kananaskis, AB
Contact: hr@skinakiska.com
FAX:403-591-7780
Comments: Start Date: November 2010

The Resorts of the Canadian Rockies Inc. is looking to fill the full time, seasonal position of a SKI INSTRUCTOR - Level 1 at Nakiska Ski Resort. Reporting to the Winter Sports School Manager, the ideal candidate will be an excellent communicator and team player. We focus on building and maintaining long lasting relationships with our staff and guests and encourage you to come “Experience the Ultimate” and be a part of our Nakiska Winter Sports School Team.

This is an exciting opportunity to work for the largest private owner/operator of ski resorts in North America, proudly operating Fernie Alpine Resort and Kimberley Alpine Resort.

Overview
Winter Sports Instructors spend the most concentrated time with our guests. It is the responsibility of instructors to instill a love of the sport in our guests. Instructors must have exceptional people skills with a well-developed ability to teach, in addition to advanced ski or snowboard skills. Creating an encouraging and supportive environment for learners is essential to this position.

Some of the responsibilities for the position include, but are not limited to:

- Teaching Ski Classes as assigned according to skill/ certification level
- Assisting other Instructors as needed
- Participating in the creation of school group itineraries and lesson plans
- Maintain and improve current Ski skills
- Constantly be developing people/ teaching skills
- General on-hill maintenance as required
- General cleaning as required

Qualifications:
- Ski Instructor Certification - Level 1

RCR offers industry competitive compensation and benefits in a great working environment. Compensation ranges from $12.50 to $15.50 based on experience. We thank all applicants for their interest in Resorts of the Canadian Rockies; however only those candidates selected for an interview will be contacted. If you are interested in this opportunity, please fax or email your Resume to:

How to Apply:
Human Resources Manager
Nakiska Ski Resort
Kananaskis, Alberta
Fax: 403.591.7780
hr@skinakiska.com
Date Posted: June 15, 2010

Food Service Supervisor

Ski Area / Company: Nakiska Ski Resort
Address: Kananaskis, AB
Contact: hr@skinakiska.com
FAX:403-591-7780
Comments: Start Date: November 2010

The Resorts of the Canadian Rockies Inc. is looking to fill the full time, seasonal position of a FOOD SERVICE SUPERVISOR at the Nakiska Ski Resort. Reporting to the Food and Beverage Manager, the ideal candidate will be an excellent communicator and team player. We focus on building and maintaining long lasting relationships with our staff and guests and encourage you to come “Experience the Ultimate” and be a part of our Nakiska Food and Beverage Team.

This is an exciting opportunity to work for the largest private owner/operator of ski resorts in North America, proudly operating Fernie Alpine Resort and Kimberley Alpine Resort.

Responsibilities and Duties include, but are not limited to:
- Maintain records of stock, repairs, sales and wastage
- Train staff in job duties, and sanitation and safety procedures
- Supervise and check assembly of delivery to food displays
- Ensure that food and service meet quality control standards

Qualifications:
- Food Safe course
- Supervisory experience in a Ski Resort

RCR offers industry competitive compensation and benefits in a great working environment. Compensation ranges from $13.50 to $15.50 based on experience. We thank all applicants for their interest in Resorts of the Canadian Rockies; however only those candidates selected for an interview will be contacted. If you are interested in this opportunity, please fax or email your Resume to:

How to Apply:
Human Resources Manager
Nakiska Ski Resort
Kananaskis, Alberta
Fax: 403.591.7780
hr@skinakiska.com 
Date Posted: June 15, 2010

Child Care Worker

Ski Area / Company: Nakiska Ski Resort
Address: Kananaskis, AB
Contact: hr@skinakiska.com
FAX:403-591-7780
Comments: Start Date: November 2010

The Resorts of the Canadian Rockies Inc. is looking to fill the full time, seasonal position of a Child Care Worker at the Nakiska Ski Resort. Reporting to the Administration Supervisor, the ideal candidate will be an excellent communicator and team player. We focus on building and maintaining long lasting relationships with our staff and guests and encourage you to come “Experience the Ultimate” and be a part of our Nakiska Administration Team.

Responsibilities and Duties include, but are not limited to:

- To be familiar with and adhere to company health and safety policy and emergency response plans.
- To create a safe, loving and fun environment for Nakiska’s youngest guests.
- To keep accurate and complete records.
- To be familiar with the FCSS legislation as it applies to a drop in day care centres.
- To maintain current first aid certifications as indicated by the legislation.
- To keep a daily communication log of daycare activities, recording unusual incidents or accidents in great detail.
- Develop positive open relationships with parents of the “regulars”
- Design and implement creative and educational theme activities for the children in order to engage their minds.
- Maintain cleanliness and order in the daycare at all times.
- To follow safe and strict sign in and out policies with guardians.
- To be aware and vigilant of allergies.

Qualifications:
- Previous child care experience
- Experience in a Ski Resort is an asset

RCR offers industry competitive compensation and benefits in a great working environment. Compensation ranges from $12.25 to $15.00 based on experience. We thank all applicants for their interest in Resorts of the Canadian Rockies; however only those candidates selected for an interview will be contacted. If you are interested in this opportunity, please fax or email your Resume to:

How to Apply:
Human Resources Manager
Nakiska Ski Resort
Kananaskis, Alberta
Fax: 403.591.7780
hr@skinakiska.com
Date Posted: June 15, 2010

Plumber Helper

Ski Area / Company: The Lake Louise Ski Area
Address: 1 Whitehorn Rd
Lake Louise AB T0L1E0
Contact: P. 403.522.1321
F. 403.522.1342
Email: jobs@skilouise.com
Comments: The Lake Louise Ski Area Ltd. are looking to fill the fulltime year round position of

Plumber Helper
The ideal candidate will be reporting to the Building Maintenance Supervisor, and will be responsible for assisting in the smooth and efficient daily operation of the Building Maintenance Department. Some of the requirements/responsibilities of the position include, but are not limited to:

• Assist tradespersons with installation, repair and maintenance of plumbing systems and components
• Adhere to OH&S responsibility and requirements of the Building Maintenance department
• Assist tradespersons in the routine and non-routine maintenance as well as upgrades to all lodges and buildings, this involves a considerable amount of outdoor, on-mountain tasks
• To assist in preventative maintenance and accurate record keeping of routine and non-routine inspections, maintenance, and projects
• Assist with the timely completion of work orders and projects
• Work closely with all other maintenance departments as well as provide support for all other operational departments
• Highly organized and detail oriented
• Ability to work well independently as well as in a team
• Punctuality and reliability is essential
• Valid drivers licence with clean driving record
• Able to effectively communicate both verbally and in writing
• Able to work well under pressure in a fast-paced environment
• Physically demanding, position involves handling of heavy loads - Physical ability to lift up to 30lbs
• 3 years to less than 5 years experience as a general labourer or trades helper
• Follow all LLSA policies and procedures
• Adhere to LLSA grooming policy at all times
• Complete other tasks as assigned
• A three month probationary period applies
• A police background check, from your home country or province, will be required upon commencement of employment
• Remuneration: $19.87 - $23.54 per hour depending on experience.

The Lake Louise Ski Area offers industry competitive compensation and benefits in a great working environment. We thank all applicants for their interest in LLSA; however only those candidates selected for an interview will be contacted. If you are interested in this challenge, please fax or email your resume with cover letter to:
Email: jobs@skilouise.com
Fax: 403-522-1342
Date Posted: June 15, 2010

Housekeeping Room Attendant

Ski Area / Company: Panorama Mountain Village
Address: 2030 Summit Drive,
Panorama, B.C.
V0A1T0
Contact: Ben Meyers
ben.meyers@panoramaresort.com
250-341-3065
Comments: Do you take pride in whatever you do? Do you have a great work ethic and the ability to make things fun? Do you want to work hard and see your efforts reflected in your pay? Do you want to live and play in one of the most beautiful settings in Canada? You would be responsible for cleaning condo units and hotel rooms, providing daily services and other responsibilities so that the incoming guest will get the impression they are the first occupant of the unit! You will also acquire the ability to clean a guest room in accordance with the checklists and time lines established, and have a whole lot of fun with your team in the process!

Essential functions:
• Responsible for cleaning condo units and hotel rooms, providing daily cleaning services and other housekeeping needs of guests and condo owners as assigned by the supervisor so that incoming guests/owners will be given the impression they are the first occupants of the unit/room.
• To clean condo units and rooms in accordance with the standards put forward and described within the checklists and explained during training. To meet the timelines set forward by management for servicing and cleaning condo units & hotel rooms
• To work in a Team environment where teamwork is essential.
• Assist with all other housekeeping services and needs. This may include the cleaning and servicing of the many public & commercial areas if needed.
• Deliver the best possible Guest & Employee Experience each and every time for both Owners and Guests as well as co-workers.

Experience/Requirements:
• High School diploma
• Must be fit, as the job requires climbing a lot of stairs and performing manual labor. It is a physical and sometimes demanding job, which requires an enthusiastic individual and hardworking individuals.
• Must be able to work with cleaning chemicals. Must be able to wear latex or non-latex gloves when manipulating chemicals.
• Must be able to lift 20 lbs and work in prone positions
• Previous experience and WHMIS knowledge an asset.
• Must be able to work weekends and holidays. THIS POSITION MAY REQUIRE OVERTIME AND ALTERED SCHEDULING ACCORDING TO OCCUPANCY.

You can apply online by following the employment links at www.panoramaresort.com/jobs. By applying online you can also make an appointment for a telephone interview at the same time. For any additional information please contact Nicole Morgan - nicole.morgan@panoramaresort.com 
Date Posted: June 15, 2010

Summer Mountain Bike Patrol

Ski Area / Company: Sun Peaks Resort Corp.
Address: 1280 Alpine Road
Sun Peaks, BC
V0E 5N0
Contact: Jennifer Dekkers
Personnel Coordinator
Comments: QUALIFICATIONS REQUIRED:
•MUST HAVE Current OFA Level 3, O.E.C. Advanced First Aid (80 hours);
•Current CPRC Certificate;
•Minimum 1 season experience as either a winter ski patroller or summer bike patroller;
•Strong Mountain Bike riding skills;
•High level of physical fitness free of injury;
•Self motivated and able to work productively with limited supervision and under the direction of the Senior Patrol Supervisor and Assistant;
•Able to work outside in all weather conditions;
•Basic understanding of Risk Management for Mountain Biking;
•Supply own CSA approved full face protective helmet;

PRIMARY RESPONSIBILITIES:
•Provide the highest possible standard of pre-hospital care for our guests and employees as required by the Corporation;
•Provide the highest possible standard of rescue services for our guests and employees as required by the Corporation;
•Work and communicate effectively with outside agencies such as S.A.R., BC Ambulance, RCMP, EMRT, Fire Department, First Responders, and CSPS;
•Carry out Patrol Investigations completely and accurately when required to do so;
•Ensure proper signage is appropriately placed and maintained according to industry and company standards;
•Safe operation of mountain bike – includes but not limited to no jumping and/or stunting;
•Proper utilization of all safety equipment required in the performance of daily activities. Full face helmet and gloves must be worn anytime you are on a company bike;
•Follow the occupational health and safety regulations as laid out;
•Follow the developed Company Standard Operating Policies and Procedures as written;
•Maintain and complete documentation records/logs/daily check sheets/field books/first aid paper work as directed by the company its policies and representatives;
•Prompt arrival at work in order to be ready to go to work at the predetermined time;
•Willingly follow the directions as given by assigned seniors, supervisors and managers;
•High level of willing participation in all provided training with an acceptable level of proficiency;
•Initiate and participate in appropriate on going departmental and Corporation sponsored training;
•Plan personal daily activities to make best possible use of the time available;
•Be a positive roll model/leader/coach and assist other employees and guests of the resort as required;
•Work cooperatively with all employees and departments as the need arises;
•Assist bike trail crew as needed;

Date Posted: June 15, 2010

Front Desk Manager

Ski Area / Company: Panorama Mountain Village
Address: Bag 7000,
2030 Summit Drive
Panorama, BC
V0A1T0
Contact: You can apply online by following the employment links at www.panoramaresort.com. For any additional information please contact Nicole Morgan @ 250-341-3063 / nicole.morgan@panorama.com
Comments: Description:
In this full-time, year-round position, responsibilities will include ensuring effective management, communication, training, development, team building and coaching of Front Desk employees (Front Desk Agents, PBX operators, Night Auditors, and Front Desk Supervisors). The Front Desk Manager will be required to maintain excellent guest service relations with other departments actively seek feedback on guest comments and ensure room revenue is maximized. Assist in departmental budget preparation, develop and facilitate Front Desk training programs and standards, participate in required activities and weekly lodging meetings and coordinate continuous improvement in fire safety and emergency procedures.

Essential Functions:

Training: Responsible for all staff training, motivation and leadership, production of training manuals, develop strong team environment. Set and drive goals & objectives for the department and communicate vision and strategies. Set clear performance expectations and regularly measure progress through staff one on one’s.

Scheduling/ Budgeting: Responsible for all scheduling and monitoring of labour costs on a daily basis. Responsible for other expense costs, monitoring and keeping to plan. Responsible for departments yearly business plan, budgeting process and implementation.

Operation Procedures: Oversee and develop procedures of operation for department including: SMS operational standards, opening and closing office procedures, guest check-in/check-out, guest comment cards, switchboard scripting. No show policies, billing procedures and guest balances. Liaison with transportation, group, wholesale, call center and other sales driven functions. Maintain the supplies and cleanliness of the office and lobby area.

Experience/Requirements:
A successful candidate will have extensive experience in a Front Desk/Front line position and previous hotel/resort supervisory experience. Must be a strong communicator, have strong organizational, oral and written skills as well as general computer experience in Word, Excel and PowerPoint and extensive knowledge of Springer Miller Systems (SMS) property management. Exceptional interpersonal relations, team building and strong problem solving skills as well as a flexible schedule regarding hours is essential. Education in resort/hotel management is beneficial with minimum two years supervisory experience.
Date Posted: June 8, 2010

Mountain Operations Vehicle Mechanic

Ski Area / Company: Panorama Mountain Village
Address: Bag 7000,
2030 Summit Drive
Panorama, BC
V0A1T0
Contact: adam.hopper@panoramaresort.com
Comments: Description:
In this role, which reports to the Mountain Operations Manager and Director of Mountain Operations, you will conduct Preventative Maintenance Inspections and conduct repairs in accordance with the equipment manufacturer’s specifications. You will troubleshoot and follow guidelines and standards on all of our equipment. Repairs and maintenance of our Snowcat fleet, is the highest priority of the position. Other equipment includes trucks, snowmobiles, ATV’s and heavy equipment. You will provide our equipment operators, with a safe and efficiently operating vehicle at a responsible cost.

You must have knowledge and expertise in the following areas: hydraulics, electrical, electrical over hydraulics, gas and diesel engine systems, drive train, welding, fuel systems, air systems, and schematic drawings.

Essential Functions:
• Must be able to read and interpret hydraulic, electrical and pneumatic system schematics.
• Must be knowledgeable and show a proficient ability to troubleshoot and work with and repair electrical systems, hydrostatic drive systems, hydraulic systems, and light truck equipment.
• Must communicate and work togeather effectively with co-workers and all other departments.
• Operate all fleet vehicles in order to evaluate the results of previously performed maintenance.
• Accountable for accurate and precise record keeping, including maintenance logs and daily labour activities.
• Consult with manuals, trade publications, trade associations, vendors, fellow employees, and outside schools and training programs in order to stay updated in new maintenance technologies to improve the efficiency and production of our operation.
• Responsible for following safety regulations and handling regulations as put forth in the Material Safety Data Sheets (MSDS) for regulated substances.
• Accountable for the cleanliness of your work area in order to provide a safe environment to work in.

Other Responsibilities:
• Responsible for duties: welding, fuel inventory, lube supplies/hazardous materials, general shop equipment, hydraulics.
• Perform minor welding/fabrication using machine shop tools.
• Run the day-to-day operations of the shop as required.
• All other duties assigned by Mountain Operations Managers

Formal Education:
• High School Diploma or equivalent. .
• Journeyman Heavy Duty Mechanic certification is recommended, but not required.

Job Experience:
• 5 years experience maintaining and repairing snowcats within the ski industry is recommended
• Automotive experience.
• Small engine experience
• Must have knowledge and expertise in the following areas: hydraulics, electrical, electrical over hydraulics, gas and diesel engine systems, computerized engine control systems, drive train, welding, fuel systems, air systems, and schematic
drawings.

Special Skills/Equipment:
• Must possess the ability to operate all types of equipment.
• Must possess a valid Driver’s License. Must have a rollaway box and tools to
perform major PMI's and repairs on fleet.

Physical Requirements:
• Must have the ability to work outside in all weather conditions.
• Must possess the ability to handle multiple tasks at once.
• Must possess accurate verbal and written communication skills.
• Must have the understanding and ability to read and write the English language.
• Must be able to lift 50 lbs
Date Posted: June 8, 2010

Winter Ski Patrol Level 3

Ski Area / Company: Sun Peaks Resort Corp.
Address: 1280 Alpine Road
Sun Peaks, BC
V0E 5N0
Contact: Jennifer Dekkers
Personnel Coordinator
Comments: QUALIFICATIONS REQUIRED:
•Current OFA Level 3, O.E.C. Advanced First Aid (80 hours).
•Current CPRC Certificate.
•Level I Avalanche ticket for ski operations, able to evaluate conditions and do ski cutting if conditions require.
•Valid blasting ticket for avalanche control.
•Proven rope rescue skills for difficult belays and extrication’s.
•Minimum 4 years as paid patroller with at least 2 as Sun Peaks paid patroller.
•Know all Sun Peaks Resort frost routes.
•Know all Sun Peaks Resort sweep routes.
•Proven, supervisory, leadership, coaching, team building, training and motivational skills.
•Proven self motivated with a strong work ethic and able to work productively with limited supervision under the direction of the Patrol Director or assistant.
•Proficient in the instruction of all areas of patrol work as assigned by the Senior Patrol Supervisor.
•Additional leadership, management, coaching, teaching training and asset.
•Demonstrated acceptable guest relation skills.
•Know out of Bounds areas at Sun Peaks, SPRC policy pertaining to missing persons & avalanche.
•Proficient in the safe operation of snowmobile.
•High level of physical fitness.
•Strong toboggan handling skills in all terrain and snow conditions.
•Expert Alpine or telemark skier or boarder; able to ski all runs at Sun Peaks, in any snow conditions.
•Able to work outside in all weather conditions.
•Highly developed knowledge and understanding of ski area risk management and accident prevention.
•Strong interpersonal skills.
•Additional first aid training and experience an asset.
•Additional leadership, management, coaching, teaching training and asset.

PRIMARY RESPONSIBILITIES:
•Take a leadership roll in providing the highest possible standard of pre-hospital care for our guests and employees as required by the Corporation.
•Take a leadership roll in providing the highest possible standard of rescue services for our guests and employees as required by the Corporation.
•Take leadership role in manual lift evacuations when required.
•Take a leadership role in ski cutting and avalanche control as required.
•Work and communicate effectively with outside agencies such as S.A.R., BC Ambulance, RCMP, EMRT, Fire Department, First Responders, CSPS, EMRT etc.
•Provide appropriate detailed direction to crew members by telling and showing them what is expected then following up by providing appropriate feedback on a task/daily/weekly/monthly basis as needed to ensure the development of each individual.
•Stand in for the Assistant Patrol Supervisor when required.
•Know and be able to complete morning frost routes in an acceptable manner.
•Maintain all signage, fencing and closures as required and directed.
•Know and be able to complete sweep routes in an acceptable manner.
•Carry out Patrol Investigations completely and accurately when required to do so.
•Ensure proper signage is appropriately placed and maintained according to industry and company standards.
•Weather observation, reporting and documentation as required.
•Carry appropriate seasonal rescue and first aid equipment while working as required.
•Proper utilization of all safety equipment required in the performance of daily activities.
•Follow the occupational health and safety regulations as laid out.
•Follow the developed Company Standard Operating Policies and Procedures as written.
•Proper assessment of risks/hazards and rectify as required to ensure the safety of self/other employees/contractors and guests.
•Ensure that Company equipment and facilities are maintained and cared for in an acceptable manner.
•Safely and carefully operate Company vehicles according to policy as directed.
•Ensure documentation/records/logs/daily check sheets/field books/first aid paper work are maintained, completed and accurate as directed by the company its policies and representatives.
•Willingly follow the directions as given by assigned supervisors and managers.
•Adhere to company policy as it applies to your job and conduct while at work.
•High level of willing participation in all provided training with an acceptable level of proficiency.
•Instruct certain training items as directed.
•Take leadership role to initiate and participate in appropriate on going departmental and Corporation sponsored training.
•Take responsibility for your own personal development by taking training that may be applicable for the development of your career goals.
•Plan personal daily activities to make best possible use of the time available.
•Take personal initiative to identify and complete work projects.
•Be proactive in looking for and presenting ideas that will help patrol meet its objectives
•Be a positive roll model/leader/coach and assist other employees and guests of the resort as required.
•Work cooperatively with all employees and departments as the need arises.
•Be able to provide mountain dispatch relief as required.

All First Aid Certification must accompany resume and application.
Date Posted: June 1, 2010

Winter Ski Patrol Level 2

Ski Area / Company: Sun Peaks Resort Corp.
Address: 1280 Alpine Road
Sun Peaks, BC
V0E 5N0
Contact: Jennifer Dekkers
Personnel Coordinator
Comments: QUALIFICATIONS REQUIRED:
•Occupational First Aid Level III or O.E.C. (80 Hour Course).
•Current CPRC Certificate.
•Recreational Avalanche Certificate.
•High level of physical fitness free of injury with the ability to carry a pack with first aid gear & self evacuation rope & gear, as well as avalanche gear as necessary, on a daily basis.
•Minimum 2 seasons paid patrol experience with at least 1 at Sun Peaks Resort.
•Know all Sun Peaks Resort frost routes.
•Know all Sun Peaks Resort sweep routes.
•Proven proficiency in operation and maintenance of snowmobile.
•Proven strong toboggan handling and teaching skills in all terrain and snow conditions.
•Self motivated and able to work productively with limited supervision and under the direction of the Patrol Director, Assistant and Senior Patrollers.
•Able to work outside in all weather conditions.
•Basic understanding of ski area Risk Management.
•Strong Alpine skier, snowboarder or telemark skier in all snow & able to ski all terrain in all conditions at Sun Peaks.
•Knowledge of Sun Peaks ski area.
•Strong interpersonal skills.
•Additional first aid training and experience an asset.

PRIMARY RESPONSIBILITIES:
•Provide the highest possible acceptable standard of pre-hospital care for our guests and employees as required by the Corporation.
•Provide the highest possible acceptable standard of rescue services for our guests and employees as required by the Corporation.
•Work and communicate effectively with other groups such as S.A.R., BC Ambulance, RCMP, EMRT, Fire Department, First Responders, CSPS etc.
•Ensure proper signage is appropriately placed and maintained according to industry and company standards.
•Know and be able to complete morning frost routes in an acceptable manner.
•Maintain all signage, fencing and closures as required and directed.
•Know and be able to complete sweep routes in an acceptable manner.
•Participate in manual lift evacuations when required.
•Safely and carefully operate Company vehicles according to policy as directed.
•Carry out Patrol Investigations completely and accurately when required to do so.
•Proper utilization of all safety equipment required in the performance of daily activities.
•Follow the occupational health and safety regulations as laid out.
•Follow the developed Company Standard Operating Policies and Procedures as written.
•Proper assessment of risks/hazards and rectify as required to ensure the safety of self/other employees/contractors and guests.
•Maintain and care for Company equipment and facilities in an acceptable manner.
•Maintain and accurately complete documentation records/logs/daily check sheets/field books/first aid paper work as directed by the company its policies and representatives.
•Willingly follow the directions as given by assigned seniors, supervisors and managers.
•Adhere to company policy as it applies to your job and conduct while at work.
•High level of willing participation in all provided training with an acceptable level of proficiency.
•Initiate and participate in appropriate on going departmental and Corporation sponsored training to continue to upgrade patrol related skills.
•Assist in training as required.
•Assist in search and rescue as required.
•Assist in avalanche control as required
•Be able to collect, record and report weather observations in an acceptable fashion
•Take responsibility for your own personal development by taking training that may be applicable for the development of your career goals.
•Take personal initiative to identify and complete work projects.
•Be a positive role model and assist other employees and guests of the resort as required.
•Work cooperatively with all employees and departments as the need arises.
•Be able to provide mountain dispatch relief as required.

All First Aid Certification must accompany resume and application.
Date Posted: June 1, 2010

Winter Ski Patrol Level 1

Ski Area / Company: Sun Peaks Resort Corp.
Address: 1280 Alpine Road
Sun Peaks, BC
V0E 5N0
Contact: Jennifer Dekkers
Personnel Coordinator
Comments: QUALIFICATIONS REQUIRED:
•Occupational First Aid Level III or O.E.C. (80 Hour Course).
•Current CPRC Certificate.
•High level of physical fitness free of injury with the ability to carry a pack with first aid gear & self evacuation rope & gear, as well as avalanche gear as necessary, on a daily basis.
•Self motivated and able to work productively with limited supervision and under the direction of the Patrol Director, Assistant and Senior Patrollers.
•Able to work outside in all weather conditions.
•Basic understanding of ski area Risk Management.
•Strong Alpine skier, snowboarder or telemark skier in all snow & able to ski all terrain in all conditions at Sun Peaks.
•Knowledge of Sun Peaks ski area.
•Strong interpersonal skills.

PRIMARY RESPONSIBILITIES:
•Provide the highest possible acceptable standard of pre-hospital care for our guests and employees as required by the Corporation.
•Provide the highest possible acceptable standard of rescue services for our guests and employees as required by the Corporation.
•Work and communicate effectively with other groups such as S.A.R., BC Ambulance, RCMP, EMRT, Fire Department, First Responders, CSPS etc.
•Ensure proper signage is appropriately placed and maintained according to industry and company standards.
•Learn and complete morning frost routes as outlined and directed.
•Maintain all signage, fencing and closures as required and directed.
•Learn and complete all evening sweep routes and outlined and directed.
•Participate in manual lift evacuations when required.
•Safely and carefully operate Company vehicles according to policy as directed.
•Carry out Patrol Investigations completely and accurately when required to do so.
•Proper utilization of all safety equipment required in the performance of daily activities. Follow the occupational health and safety regulations as laid out.
•Follow the developed Company Standard Operating Policies and Procedures as written.
•Proper assessment of risks/hazards and rectify as required to ensure the safety of self/other employees/contractors and guests.
•Maintain and care for Company equipment and facilities in an acceptable manner.
•Maintain and accurately complete documentation records/logs/daily check sheets/field books/first aid paper work as directed by the company its policies and representatives.
•Prompt arrival at work in order to be ready to go to work at the predetermined time.
•Willingly follow the directions as given by assigned seniors, supervisors and managers.
•Adhere to company policy as it applies to your job and conduct while at work.
•High level of willing participation in all provided training with an acceptable level of proficiency.
•Initiate and participate in appropriate on going departmental and Corporation sponsored training to continue to upgrade patrol related skills.
•Take responsibility for your own personal development by taking training that may be applicable for the development of your career goals.
•Plan personal daily activities to make best possible use of the time available.
•Take personal initiative to identify and complete work projects.
•Be a positive roll model and assist other employees and guests of the resort as required.
•Work cooperatively with all employees and departments as the need arises.

All First Aid Certification must accompany resume and application.
Date Posted: June 1, 2010

Winter Mountain Dispatch

Ski Area / Company: Sun Peaks Resort Corp.
Address: 1280 Alpine Road
Sun Peaks, BC
V0E 5N0
Contact: Jennifer Dekkers
Personnel Coordinator
Comments: QUALIFICATIONS REQUIRED:
•Current Standard First Aid or higher certificate.
•Current CPRC certificate.
•Strong interpersonal skills.
•Strong guest relation skills.
•Strong organizational skills.
•Self motivated with a strong work ethic and able to work productively with limited supervision under the direction of the Patrol Director or assistant.
•Able to work & multi-task efficiently.
•Strong typing skills and computer skills, including Microsoft office and computer aided dispatch systems.
•Knowledge of Sun Peaks mountain ski runs and resort area.
•Prior ski patrol or mountain operations experience is an asset.

PRIMARY RESPONSIBILITIES:
•Mountain operations dispatch, with first priority towards emergency personnel and equipment.
•Log & document all mountain operations, including all emergencies.
•Complete submit all daily log information, reports and documentation as required.
•Daily weather observation, recording and reporting to Environment Canada and Canadian Avalanche Association.
•Weekly accident summary reporting to Canada West Ski Area Association.
•Ensure documentation/records/logs/daily check sheets are completed and accurate as directed by the company its policies and representatives.
•Search & Rescue emergency dispatch & documentation as required.
•Work and communicate effectively with other groups such as S.A.R., BC Ambulance, RCMP, EMRT, Fire Department, First Responders, CSPS etc.
•Follow the developed Company Standard Operating Policies and Procedures as written.
•Ensure that Company equipment and facilities are maintained and cared for in an acceptable manner.
•Prompt arrival at work in order to be ready to go to work at the predetermined time.
•Prompt return to work after breaks from work.
•Willingly follow the directions as given by assigned supervisors and managers.
•Adhere to company policy as it applies to your job and conduct while at work.
•High level of willing participation in all provided training with an acceptable level of proficiency.
•Plan daily activities to make best possible use of the time available.
•Take personal initiative to identify and complete work projects.
•Be proactive in looking for and presenting ideas that will help patrol meet its objectives.
•Be a positive roll model and assist other employees and guests of the resort as required.
•Communicate effectively with the public.
•Work cooperatively with all employees and departments as the need arises.
•First aid for both guests & staff as required.
•Perform tasks as requested by the senior patrol supervisor or assistants.
•Update forms, documents and manuals pre-season as requested.
•Attend all SPRC sponsored training & orientations.
•To be dependable, timely and cooperative at all times.
•Maintenance of uniform issued.
Date Posted: June 1, 2010

Assistant Patrol Director

Ski Area / Company: Sun Peaks Resort Corp.
Address: 1280 Alpine Road
Sun Peaks, BC
V0E 5N0
Contact: Jennifer Dekkers
Personnel Coordinator
Comments: QUALIFICATIONS REQUIRED:
• 80 hours First Aid Certification (OEC, OFA III) and proven experience in first aid - must obtain Advanced Protocol Certification.
• Level 1 Avalanche for ski areas.
• Explosives experience an asset.
• Thorough knowledge of WCB standards relating to SPRC workplace.
• Proven supervisory, management and public relations skills.
• Competent in MS word, Excel, and Outlook as a minimum, understands other applications as required.
• Strong rope rescue and extrication skills.
• Proven effective skills in all areas of ski patrolling.
• Complete area knowledge of Sun Peaks (summer and winter).
• Sound knowledge of Summer Mountain biking, safety, trails.
• Strong skiing in all terrain and conditions. Competent on a mountain bike in our trail system
• Self motivated and flexible.
• High fitness level.

PRIMARY RESPONSIBILITIES:
• Responsible for the daily operation and documentation of the patrol and first aid services year round.
• Interviewing, hiring, training, supervision of all departmental staff.
• Ensure all SPRC policies, WCB regulations, other applicable industry regulations are adhered to.
• Seasonal review of SOPs, written policies and manuals pertaining to patrol, updated as required.
• Inventory control of Clinic equipment, First Aid supplies, Medications, O2, Entonox, Rescue equipment, Lift Evacuation equipment, summer Mountain Bike Patrol equipment.
• Preseason preparation, equipment ordering, training schedules, records, uniforms, dispatch supplies and training, outside trainer’s organization.
• Budget preparation including manning, operating expenses, monthly variance reports and managing within approved departmental budget.
• Season end inventories of all patrol facility equipment, storage areas, and detailed documentation to SPRC controller.
• Aware of our EMS program as it relates to patrol activities
• Personal researching of up to date ski patrol techniques, equipment, active in the CWSAA
• Risk Management hazard marking summer, winter as per CWSAA guidelines, company policies and current industry practices.
• Review all accident incident investigations, first aid documentation.
• Liaison with EMRT, RCMP, and CSPS volunteer organizations.

All First Aid Certification must accompany resume and application.
Date Posted: June 1, 2010

Winter Nordic Patrol

Ski Area / Company: Sun Peaks Resort Corp.
Address: 1280 Alpine Road
Sun Peaks, BC
V0E 5N0
Contact: Jennifer Dekkers
Personnel Coordinator
Comments: QUALIFICATIONS REQUIRED:
• Occupational First Aid Level III or O.E.C. (80 Hour Course).
• First Aid experiences an asset.
• Strong Nordic skier in all snow & able to ski all terrain at Sun Peaks.
• Proficient operation and maintenance of snowmobile.
• Strong toboggan handling and teaching skills in all terrain and snow conditions.
• Minimum two (2) years as pro patrol or applicable experience.
• Knowledge of Sun Peaks ski area an asset.
• High level of physical fitness with the ability to carry a pack with first aid gear & self evacuation rope & gear, as well as avalanche gear if necessary, on a daily basis.
• Self motivated with a strong work ethic.
• Strong interpersonal skills.
• Able to take direction for training and daily duties.

PRIMARY RESPONSIBILITIES:
• To perform all duties assigned by the Patrol Director or Assistant Director.
• First aid to guests & staff as well as paperwork pertaining to first aid in an accurate manner.
• Risk management, hazard prevention and marking in village, cross country trails, toboggan area.
• Lift evacuation.
• Ticket checking on cross country trails.
• Assist in search and rescue (cross country network).
• Snowmobile operation and safety.
• Continue to upgrade all patrol related skills.

SECONDARY RESPONSIBILITIES:
• Mountain dispatch.
• Public relations.
• Attend SPRC sponsored Orientation session.
• Adhere to hill operating procedures.
• To be dependable, timely and cooperatively.
• Maintenance of uniform issued.
• Maintain all SPRC Patrol gear in good repair.

All First Aid Certification must accompany resume and application.
Date Posted: June 1, 2010


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